BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
To work with the grocery Channel Manager through the management of an account portfolio and the generation and execution of Account Plans which deliver volume, market share and other commercial objectives aligned with the TM&D / Brand strategies through the achievement of Availability, Visibility, Dialogue & Activation. Effectively manage Key Account budgets, support pricing & own / drive further improvement in Key Account processes. Actively engage / support Finance team and other cross functional teams to deliver optimal level of results for the business. Ensuring optimal deployment of both human and financial resources.
Your key responsibilities will include:
- Account Portfolio Management: Oversee key account portfolios, tracking budgets, forecasts, and actuals, ensuring efficient financial resource use and timely reporting with Finance.
- Strategic Account Planning: Develop and manage SMART objectives for new and existing accounts aligned with company, function, and departmental strategies.
- Commercial Execution: Deliver against agreed KPIs (Availability, Visibility, Dialogue, Activation, Market Share & Volume) and ensure adherence to BAT/account systems for execution excellence.
- Performance & Market Analysis: Monitor account performance and market trends through data and consumer insights to identify growth opportunities and address challenges.
- Stakeholder & Relationship Management: Build strong relationships with trade partners and internal stakeholders, ensuring effective communication and alignment.
- Performance Reviews & Strategy Realignment: Conduct regular account reviews, adjusting contact and engagement strategies to optimize results.
- Compliance & Governance: Ensure alignment with BAT’s CSR principles, marketing standards, pricing communication protocols, and development planning processes.
- Continuous Improvement & Development: Support Key Account Managers in BAU processes while focusing on personal skill and leadership development through identified training needs.
What are we looking for?
- Account/Category Management Experience: Previous experience in account or category management with a strong grasp of UK retail dynamics and consumer behavior.
- Commercial Acumen: Strong analytical skills, commercial awareness, and ability to operate in a challenging environment balancing account demands with business objectives.
- Communication & Negotiation: High-level written, verbal, and negotiation skills, with the ability to create adaptive solutions based on evolving market conditions.
- Strategic Thinking: Ability to understand and contribute to brand and trade marketing strategies, customer structures, KPIs, and strategic goals.
- Goal-Oriented & Vision-Aligned: Demonstrates commitment to company vision and strategy, setting and pursuing ambitious targets for self and stakeholders.
- Retail & Supply Chain Insight: Deep understanding of retail channels, account roles, routes to market, and internal/external supply chain functions.
- Technical Proficiency: Proficient in Microsoft Office with high attention to detail; full driving license required.
- Education (Preferred): Bachelor’s degree preferred but not essential for the role.
What we offer you?
• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.