Regional Performance Manager

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Date: 09-Jan-2021

Location: Bucharest, RO

Company: British American Tobacco

Country: Romania
Function: Global Business Services
Appointment Type: Permanent


BAT is evolving at pace - truly like no other organisation.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

BAT GBS IS LOOKING FOR  A Regional Performance Manager



LOCATION: Bucharest




The role is responsible for supporting the GBS hub management with all activities related to performance management through the managing and execution of the operating results, Key Performance Indicators analysis and review reporting as well as the budget planning. Collect, understand, analyze and provide the analytics and intelligence behind the data, connected to internal and external factors, to qualify the gaps and opportunities, focusing on improving the business performance within the GBS hub and leading simplification initiatives. The role will also handle relevant partners and actively searching for ways to add value at regional level along and improve reporting quality.

Reports to: ENA Planning and PM Lead

Reporting Level: Management

Geographic Scope: GBS ENA


  • Coordinate the monthly performance review cycle within the hub including coordination for operating rhythm and routines;
  • Work together with regional operational teams on identifying deviations from targets, change in trends and clarifying root cause;
  • Ongoing optimization of the performance management process continuously identifying areas for improvements in terms of time and quality;
  • Provide monthly input and updates relating to GBS hub performance to the GBS Global Strategy and Performance Management team for the analysis and coordination for a global GBS view;
  • The ability to make decisions and recommendations regarding the practices aimed at Data Quality and Integrity;
  • Ensuring that Data Quality and Integrity principles at global level are incorporated and supported in the GBS Planning and Reporting Community;
  • Coordinating continuous improvement initiatives, with the purpose of simplification, automation and for the adoption of innovative ways to work.



  • Cross-functional business experience to be able to interpret and corelate performance indicators at multi-functional/global level and further drive business insights;
  • Experience in a global FMCG company/GBS environment or in a similar dynamic operational environment;
  • Service management, operational metrics and scorecards, and experience within a dynamic global shared service operating model (preferred);
  • Ability to formulate and articulate a perspective and present it in a way to create understanding and alignment on issues;
  • Experience of identifying and implementing opportunities for process improvement;
  • Lean Green or Black Belt is an asset;
  • Knowledge of predictive analytics/Data visualization tools/data ingestion technologies/digital performance management tools: BI / Reporting tools such as: Tableau or MicroStrategy;
  • Good practical knowledge of the financial reporting systems across the group (SAP Business Intelligence, SAP ECC and SAP business planning and consolidation).



At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner – one of 50 most sustainable companies


Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

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