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Job Title:  Order to Cash (O2C) Analyst

Job Number:  25973

Country: Costa Rica

Location: Heredia 

Function: Finance 

Level: Non-management 

Grade: NM 

Job Type: Permanent 

Contractual Legal Entity: BASS Americas SA (CR12) 



Job Responsibilities


• Manage multiple customer accounts for debt collection efforts.
• Ensure compliance with all Global Collection policies and procedures with emphasis to address any local specifics and requirements as needed.
• Achieving individual monthly cash targets
• Proactive Customer relationship building, continually seek out ways to improve customer satisfaction, communication & query resolution.
• Ensure compliance with collections policies and procedures.


Skills & Experience


• 1-2 years of collections experience in Finance in an international environment (cash operations, credit knowledge can be an asset).
• Student or graduated of Business Administration, Accounting or related fields.
• Advanced English level (B2+)
• Intermediate Excel level.
• US Visa is a plus.



British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.


Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.


Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

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