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Job Title:  Business Unit IT Manager

Job Number:  16915

British American Tobacco is all about freedom of choice — whether it’s our people or our products. Combined with our entrepreneurial spirit, it’s what’s driven our phenomenal success. We started trading tobacco over a hundred years ago. Today, we’re a multibillion dollar company with more than 200 brands in our portfolio. With robust positions in each of our regional markets, our future looks equally bright too. There’s no doubt our industry is controversial — we’re the first to admit that. But rest assured, we take a responsible approach to our trade. In our market, we observe every law and regulation regarding tobacco (in many cases going further through our own voluntary code).



·         Build and maintain strong relationships with other functions, ensuring IT has a ‘seat at the table’

·         Drive commercial outcomes in line with the strategic priorities proactively using digital technology as an enabler

·         Ensure maximum Return On Investment with the assigned budget 

·         Drive and shape digital agenda for DRBU to unlock maximum commercial value

·         Full accountability of the execution of the IT strategy in the assigned (market/function)

·         Ensure that the IT services and processes are continuously improved, driving simplification, agility and innovation

·         Trusted, strategic technology advisor to the business and key point of communications all things IT

·         Effective orchestrator and communicator across multiple IT and business function

·         Lead and manage virtual BAT resources

·         Effective management of demand pipeline





·         Business Unit reps (up to and including leadership teams in the business unit)- credible and strong working relationship and keeping up to date with business priorities. Ensuring the business unit user community are represented and considered as part of IT initiatives and that the IT Landscape (business systems and infrastructure) has adequate ownership and direction to meet the business needs

·         Marketing Function reps - to gain a thorough understanding of the business processes, functional strategies and priorities and become trusted, strategic advisor

·         IT Planning – development of Marketing function, as well as, Business Unit IT operational plan.

·         Technology Services / Technology Architecture and IT Security  – to understand IT infrastructure and IT strategies in order to support implementation of global technology architectures

·         BAT Commercial / Vendor management – to collaborate in effective supplier management and to develop and improve supplier management of service providers

·         IT Functions / SAP CoE / other Solution CoEs – to support scoping and implementation of change projects

·         Global Enterprise Architect / IT Security / Global Digital Activation CoE

·         Process managers / IT Standards Governance / BAT Strategy & Planning –  deployment of global standards and processes




·         Experience of leading IT / business engagement for a geographical area / large end market / global function

·         Experience of leading, influencing and operating in a complex geographical/ functional matrix organization

·         Considerable functional change management experience with advanced stakeholder and risk management skills

·         Experience in large global organisation using in-sourced and out-sourced IT services and working with standard global processes

·         Breadth of IT knowledge Agile Development methodology (Scrum Master or Team)

·         An ideal candidate from a non-BAT background will take 4-6 months to learn BAT processes and governance before being fully productive.

·         Track record and experience in delivering Value in Marketing (including its sub-areas: TM&D, SP&I, Brand Mgt, BD)  underpinned by IT Technology and Innovation

·         Experience in shaping and executing transformations in the area of Trade Marketing, Route to Market, and Business Development

·         Good grasp of Marketing business models and related  value add IT capabilities

·         Digital marketing activation, CRM, consolitate consumer data platform proejct experences

·         Experience of leading a virtual team and managing regional demand requirements



If you’re passionate and ambitious, rapid career progression is a reality here. And because we’re such a large firm (we employ more than 55,000 people worldwide), there are plenty of exciting opportunities for you toIf you’re passionate and ambitious, rapid career progression is a reality here

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