Regional Performance Manager

Apply now »

Date: 11-Jan-2021

Location: Kuala Lumpur, MY

Company: British American Tobacco



SENIORITY LEVEL: Middle Management


SALARY RANGE: Excellent benefits + market leading bonus

LOCATION: BAT Global Business Service, Bandar Sunway




Responsible for supporting the GBS hub management with all activities related to performance management through the managing and execution of the operating results and KPI’s analysis and review reporting as well as the budget planning. Collect, understand, analyze and provide the analytics and intelligence behind the data, connected to internal and external factors, to qualify the gaps and opportunities, focusing on improving the business performance within the GBS hub and leading automation and simplification initiatives related to performance management.




  • Lead and coordinate the monthly performance review cycle within the hub including coordination for operating rhythm and routines.
  • Work together with regional operational teams on identifying and analyzing deviations from targets, change in trends and clarifying root cause in the different levels of details.
  • Work closely with operational teams, Finance and HR BPs on all budgeting and forecasting activities to ensure hub budget is aligned to cycle plan and overall GBS Strategy.
  • Ongoing optimization of the performance management process continuously identifying areas for improvements in terms of time and quality.
  • Actively taking part in relevant projects within the hub in coordination with the Regional Portfolio and Innovation Leads.
  • Ensure accurate governance and documentation is in place for the whole performance management process/cycle within the GBS hub.
  • Provide monthly input and updates relating to GBS hub performance to the GBS Global Strategy and Performance Management team for the analysis and coordination for a global GBS view.
  • Provide support to the Regional Strategy and Performance Management lead in all activities related to Strategy and Performance Management.
  • Coordinating continuous improvement initiatives, with the purpose of activity simplification, automation and for the adoption of innovative ways to work (including investigation of practices used by other relevant comparator group companies and not only);
  • Suggesting and monitoring governance changes in the field of Data Quality and Integrity;
  • Actively searching for expansion and improvements in the business scope.




  • Lean Experience: Preferably exposure or involvement in Kaizen facilitation and execution process mapping, and ability to identify, prioritize, and implement continuous improvement ideas and initiatives.
  • Lean Green or Black Belt is an asset.
  • Knowledge of predictive analytics/Data visualization tools/data ingestion technologies/digital performance management tools: BI / Reporting tools such as: Tableau or MicroStrategy




  • Preferably a Master Degree in Accounting & Finance
  • Cross-functional business experience to be able to interpret and corelate performance indicators at cross-functional/global level and further drive business insights
  • Experience in a global FMCG company/GBS environment or in a similar dynamic operational environment;
  • Service management, operational metrics and scorecards, and experience within a progressive global shared service operating model (preferred)
  • Consultative style – Ability to formulate and articulate a perspective and present it in a way to build understanding and alignment on issues (from strategy to tactics)
  • Good understanding of accounting policies and practices;
  • Capacity to implement financial knowledge and skills in an actual business environment;
  • Good practical knowledge of the financial reporting systems across the group (SAP Business Intelligence, SAP ECC and SAP business planning and consolidation);
  • Strong Presentation and Financial modelling skills
  • Proven ability to articulate complex issues concisely and in simple language to recognize to the global remit of this role




  • Strong interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels
  • Able to work independently, proactively and under pressure against multiple deadlines
  • Ability to work remotely with teams;


Disclaimer : We might not have an open role at this moment, but, because our work environment is very dynamic, we are encouraging you to apply for this position and, the moment we have a suitable position for your profile the Recruitment Team will contact you as soon as possible.




At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner – one of 50 most sustainable companies



Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!


Job Segment: Performance Management, ERP, Regional Manager, Manager, SAP, Human Resources, Technology, Management