Job Title:  Demand and Supply Executive

Job Number:  18469

Country: United Kingdom

Location: London Richmond 

Function: Operations 

Level: Experienced Professional 

Grade: G34 

Job Type: Permanent 

Contractual Legal Entity: BAT UK Ltd (GB51) 

Do you want to join one of the leading vaping and tobacco companies within the BAT UK and be part of a new, innovative and fast-growing area of ‘Next Generation Products’? Do you want to be part of a great working culture and a 2018 UK Top Employer for the 5th year in a row?


If you want to challenge yourself working in an international and dynamic environment, we are currently looking for a Demand and Supply Executive!


Alongside our traditional tobacco business, we are going through unprecedented transformation, as our business is moving from traditional products to potentially reduced risk nicotine products. Our Next Generation Products are already leading the way in the industry of vapor and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands.


To achieve our ambitions, we require some of the most creative and innovative talent to work within this regulated environment. You will be joining a business and rapidly growing team with a start-up mentality but backed by investment to drive rapid growth.





The Demand and Supply Executive

  • The role’s focus is to ensure continuous supply of goods to customer base and to manage and mitigate supply risks and issues with relevant stakeholders thereby contributing to meeting company targets.
  • reports to the Demand and Supply Manager and is responsible for monitoring the planned supply of Finished Goods (FMC/FC/NGP) stocks to ensure there are no out of stocks and that they are in line with agreed stocking policies, from the source factories to the UK, Ireland and Channel Islands.
  • ensures a timely, concise & accurate information flow between relevant functions/sites to aid decision making
  • demonstrates a pro-active & agile attitude and has proven problem-solving skills
  • acts as a “Super User”, possessing an ability to advise / direct others in a clear and concise manner
  • has the ability to navigate & operate within a fast paced and changing multi-category environment (NGP and Combustibles)





Annual Volume:

UK ~ 2.8 bn FMC

UK ~ 760 tn FC

UK ~ 24 mio packs NGP

Ireland ~ 0.5 bn FMC

Ireland ~ 12 tn FC

Ireland ~ 730TH packs NGP

Product range:

UK ~ 100 SKUs

UK > 500 SKUs

Ireland ~ 50 SKUs

Ireland > 30 SKUs





  1. Primary accountability for ensuring finished goods stocks are available to meet daily / monthly order requirements


  • Ensure all inventory items are available to meet daily dispatches to fulfil customer orders
  • Daily monitoring of sales, stocks and inbounds to ensure they are in line with the sales forecast and establish variances with SPI
  • Ensure inbound plans are prioritized when stocks are below safety levels and off-loading requirements are communicated to key stakeholders
  • Ensure stock holdings are in line with BAT UK&I stockholding policies
  • Ensure that stock holding breaches are detected early on, resolved with relevant stake holders and / or appropriate escalation triggered
  • Manage & communicate SKU transition plans with and to key stakeholders
  • Reporting of low stock issues, impact and remedial actions to wider business community
  • Support monthly KPI review (FFR, inventory health, DFA) by providing relevant input


  1. Primary accountability for stock management for secondary manufacturing SKU’s


  • Ensure that forecasts are aligned for rework SKU’s
  • Ensure placement of monthly FG orders in line with duty status stocks available
  • Ensure 3 month forecast plans are communicated to key stakeholders
  • Ensure all materials are available to meet forecast/production plans  


  1. Primary accountability for ensuring stocks dispatched meet the required product quality standard


  • Ensure Inventory held in the BAT warehouses is in line with BATUK&I Stock age policy
  • Manage all quality complaints through to final resolution
  • Manage Sample Processes & initial Quality checks for all NPI’s


  1. Primary accountability for ensuring monthly delivery of goods are in line with Finance monthly cashflow forecast 
  2. Involvement in projects such as TPD2019, stock builds, NPIs.
  3. Perform the role of SAP Key User for Demand and Supply primarily in relation to regression testing and documentation.
  4. Support the Demand and Supply Manager by developing creative solutions whilst maintaining a methodical approach to work; provide accurate & timely information in relation to audits by external bodies.




 Knowledge, Skills & Experience:

  1. Leadership Capabilities
  • Builds Self Awareness and Listens   
  • Engages and Inspires         
  • Supports High Performing Teams  
  1. Strategic Leadership
  • Provides Direction and Focus           
  • Drives Innovation and Change         
  • Drives for Results
  1. Functional Success Criteria
  • Planning & Organization    
  • Commercial Awareness     
  • NPI Process          
  • Effective Resource Allocation           
  • Product knowledge       
  1. Other
  • Previous experience in a FMCG Company
  • Knowledge of Tobacco / NGP Industry
  • Knowledge of Microsoft Office and SAP (MM and APO)
  • University degree in Supply Chain Management
  • Good numerical skills
  • Basic knowledge and understanding of:    
  • Company objectives
  • Logistics industry
  • BAT primary supply chain including manufacturing and logistics processes
  • Open to change with the ability to adapt quickly within a fast-moving environment.
  • Confident and capable of challenging the status quo.
  • Ability to work under pressure and to short timelines.
  • Strong planning skills in order to deliver several activities/projects simultaneously.
  • Basic understanding of Brand Marketing principles.


Key Success Factors

  • 100% OTIF of all products – no out of stocks.
  • Support EM in meeting company targets and functional deadlines.
  • Accuracy of processed information.
  • Ability to multitask and prioritize
  • “Can – do” attitude.
  • Process improvement spirit.



British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

Job Segment: Supply, ERP, SAP, Logistics, Supply Chain Manager, Operations, Technology

Apply now »
Find similar jobs: