Job Title:  Shift Lead

Job Number:  20260

Country: Algeria
Function: Operations
Level: Non-management
Appointment Type: Permanent

Key accountabilities:


  • To coordinate one shift of manufacturing (SMD/FMD) resources in an efficient manner, in order to deliver required products in quantity and quality according to production demand.
  • Follow up performance KPIs on shift basis (OEE, AMO, Waste, Productivity, Quality and EH&S), analyse losses and root causes and define/implement corrective and preventive action plan to eliminate losses.
  • Monitor product quality and other PI&T/PM&H aspect related to manufacturing.
  • Monitor 5S, arrangement and housekeeping inside and outside SMD.
  • Manage WMS/SFG supply to manufacturing and track efficiently quantity and quality.
  • Collaborate with Maintenance team and R&Rs team to manage efficiently spares/consumable consumption to meet budget.
  • Lead CILs, CLs, Shift DDS, shift hand over and brand changes on machines and track efficiency.
  • Coordinate with maintenance team schedule plant maintenance activities and people.
  • Implement, follow up and improve policies, procedures, guideline and process controls in order to ensure continuous manufacturing performance improvements in the following dimensions: machine efficiency, quality, safety and cost.
  • To support/lead all projects related to manufacturing; machines, product (NPIs/MQS/Trials) and cost saving.
  • Monitor team performance and discipline (BAT and outsources on shop floor), track team attendance and absenteeism, report any deviation to management team and HR.
  • Maintain an effective communication flow (management and shop floor team) to ensure key information are shared in time in full.
  • Develop and maintain effective relation with peers and management to ensure consistency across SMD/FMD.
  • Embed and promote IWS culture and mindset on SMD/FMD. He/She is on the front line on shop floor that will take care of IWS culture
  • Complete SAP related transaction as per OTIF and requirements.
  • Ensure proper recording/process of FGs to WH and return is done physically and on SAP.
  • He/She is fully responsible and accountable on factory security during late shift (3:00pm-11:00pm) and night shift (11:00pm-7:00am). He/She need to have regular rounds on factory site and report any incident to management.
    Contextual Information
  1. Context/Environment
  • It is expected that the jobholder will ensure SMD/FMD manufacture according to production plan.
  • The jobholder will not stop production (excluding any quality/EH&S situation) unless having formal approval from BAT Algeria Head of Operations.
  • The jobholder is responsible for all security and safety aspects related to SMD/FMD. His/Her role is key in reporting any deviation on the above areas.
  • The Jobholder has significant impact on the overall production performance, he/she ensures that products (SMD/FMD) are manufactured according to specifications, in line with hygiene standards and production schedule.
  1. Knowledge, Skills and Experience
  1. Functional Criteria

Functional Criteria

Summary Description



Generic Competencies


 Ensuring process compliance and optimisation

Ensure that agreed, standard documented guidelines for processes are

followed as designed to ensure effective and integrated working, driving

performance improvement

Information management and data integrity

Enhance SMD/FMD data integrity are maintained for proper waste, OEE, AMO, CPMH, Quality and Traceability management.

Ensure that data that are shared with management are complete and up to date, proper action plans/preventive actions and corrective actions are maintained.

Managing successful projects and programmes

Structure and manage work streams, small projects and associated

change to achieve a set of identified

business objectives in a manner that optimizes business benefits, cost,

risk and resources



Customer service

Interaction with internal customers (Supply Chain) and domestic market. Understand interaction amongst supply chain partners

Product knowledge

Understand all types of WMS and SFGs (filters and CRT) from proprieties and cost perspective

Process and controls

Understanding SPC/traceability among SMD/FMD, control and check compliance and quality. Understanding of product integrity and quality on SMD and FMD. 5S and Cleaning mindset. Understanding brand change process and its implication on factory KPIs and product integrity.

Process improvement and IWS

Zero loss mindset and business commitment, IWS philosophy is critical for a shift lead as he will be in front line with operators and technicians for SDDS, CIL and CL.



EHS commitment

Enhances stakeholder value and builds a sustainable business model

and by creating an organization-wide commitment towards

environmental, social, and economic resources as contained in the

Environmental Health and Safety policies



  1. Key success factors
  • Strive to achieve team excellence in all business activities raising above personal, departmental and functional goals and consistently performing to contribute toward the company’s objectives.
  • Implementation and creation of effective control system.
  • Mobilisation of available skills
  • Maintenance of excellent communication with other departments.
  • Management of effective maintenance program.
  • High level of employee communication.
  • Successful project launch as per OTIF and cost.


British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

Contractual Legal Entity: BAT (Algeria) SPA (DZ10)

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