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Job Title:  Design Authority - Enterprise Integration

Job Number:  15738

Country: Malaysia
Function: Information Technology
Level: Experienced Professional
Appointment Type: Permanent


·         Design and deliver solutions to the BAT IT Services organisation

·         Ensure low level design and build of solutions are carried out in accordance to global standards

·         Delivery of services to the exact design specification of the Solution Architecture team

·         Relationship management of outsource provider, ensuring SLAs are adhered to and that appropriate quality control processes are in place

·         Ambassador for the services and vendors delivering the services

·         Provide advice and feedback to other service owners

·         Manage the lifecycle of the approved products and solutions in use in BAT within their technology domain, to ensure that they remain within support and maintenance. 

·         Understand vendor roadmaps and End Of Life cycles to ensure relevance to BAT

·         Ensure that any products that are due to go out of support have a plan for remediation and deployment

·         For those products that have a major version update or a change of solution, liaison with the Solution Architecture team is required

·         Promotes and ensures use of appropriate techniques, methodologies and tools

·         Keep up to technical speed with chosen technical field or expertise



·         IT Project Manager / Design Manager – to deliver agreed work products to time, cost quality

·         Solution architects, IT Services - collaborate with to ensure any defined solutions are fit for purpose Strategic 3rd Party Vendors – Develop non-commercial relationships to collaborate in defining and designing the solutions

·         External - keep up-to-date with changes within the IT and FMCG industries and with peer groups at other organisations, Special interest groups and Best Practice experts

·         IT Standards & Governance – to ensure effective application of standard processes



•       Educated to degree level

•       Extensive experience in systems development / design experience with evidence of progression

•       Experience in large global organisation using in-sourced and out-sourced IT service providers

•       An ideal candidate from a non-BAT background will take 4-6 months to learn BAT processes and governance before being fully productive.

•       Experienced in service management/development/business analysis in the area of enterprise application integration with preference for specialty in message-oriented middleware, big data integration, business process monitoring and API management

•       Strong knowledge in enterprise application integration concepts such as message transformation, protocol mediation, routing rules, data manipulation, business value management, quality of service, process orchestration and business activity monitoring

•       Good understanding of enterprise application integration concepts such as data standards, metadata & XML, content transformation & ETL and object-oriented programming to enable distributed, cross-platform communication and enterprise-wide data distribution

•       Familiar with industry-standard protocol and architecture concepts such as HTTP, FTP, SOAP, REST, AS2 and SAP RFC with understanding of basic security concepts relating to SSL, SSH, PGP, firewalls and OAuth/SAML which enable secure communications

•       Open to learning new technologies and able to adapt to industry trends in the integration areas such as the adoption of cloud solutions (especially iPaaS and hybrid integration architecture), using Agile and DevOps practices, API-driven integration, data-driven integration (including dPaaS) and digital transformation (including mobile and IoT integration)

•      Knowledge of integration solutions such as SAP PI/PO, Axway API Gateway, OpenText Trading Grid and SAP Cloud Platform Integration will be an advantage and further skills in Talend Data Fabric, Elastic Stack, Apigee API Management and MuleSoft AnyPoint will be in line with the evolution of BAT’s integration strategy.


British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

Contractual Legal Entity: BAT GSD (KL) Sdn Bhd (MY50)

Job Segment: ERP, Developer, Relationship Manager, SAP, Middleware, Technology, Customer Service

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