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Job Title:  HR Business Partner

Job Number:  21523

Country: Malaysia
Function: Human Resources
Level: Experienced Professional
Appointment Type: Permanent


The main responsibility for this position is to support the Head of HR and leadership team in defining, delivering and executing an HR strategy and agenda against business needs, all in close cooperation with the wider HR teams.

The HR Business Partner ensures consistency on company level in key HR processes through close working relationships with line management, leadership team, regional stakeholders (on Talent, reward and organizational design) and HR Shared Services Team.

The HR BP will drive the Reward, Talent Management and Change Management activities within the business entities.

The role will operate in an environment of significant change; Role of HR BP changes, focusing more on strategic Business support and handing over transactional and admin tasks to HR Shared Services.


Principal Accountabilities

Talent Management

  • Activation of BAT’s talent brand in the external marketplace; ensuring Group toolkit is appropriately deployed through market channels and media
  • Support line managers with external recruitments
  • Regularly reviews the entity’s capability requirements and adjust talent plans accordingly
  • With line managers build, manage and deliver the succession and diversity plans
  • Stewardship of Talent Review cycle and full suite of supporting processes e.g. Perform, Develop, Calibration and coach line management in these processes.          
  • Ensure learning & development tools are activated at business unit level and investment guided appropriately


Talent Engagement

  • Drive the employee opinion survey process; in particular campaign planning, insight generation, integration of actions into wider people and organisational 
  • Ensure the unit has market relevant employment practices and policies in place in order to support talent attraction and create engaging and productive working place environment.
  • Drive engagement, advocacy and retention BAT’s internal talent brand


Organizational Strategy and Managing Change

  • Supports management in identifying productivity and efficiency opportunities
  • Provides HR leadership to the local leadership team in delivering functional transformation programmes                               
  • Develops strategies to ensure no disruption to business or loss of key talent



Employee Relations

  • Provide on-going support to Head of HR with employee relations.
  • Coaches line managers to be able to deliver issues such as grievance, disciplinary matters
  • Acts as local point of contact with in market company advisors e.g. employment law specialists


Reward Management

  • Manage local reward initiatives, educate line managers and employees on reward related topics and apply regional reward frameworks
  • Collaborates with regional Reward team to shape business unit reward strategy and agenda.
  • Ensures local agreements and policies are brought to the attention  for approval
  • Adoption of Group policies and frameworks and adaptation where necessary to local environment
  • Management (with local line) of local incentive programmes e.g. TM&D
  • Highlights organisational changes which may require reward changes
  • Supports line managers with compensation review and related communications


Knowledge, Skills & Experience:

  • University Degree or similar in Business administration/HR Management or equivalent
  • Minimum of 5 years' experience in general HR position, preferably with in-depth experience in reward,  personnel administration & talent management
  • Experience with Malaysian Labour Law regulations
  • Experience with Employee relations 
  • Previous experience in an international setting, ideally in a matrix organisation
  • Good interpersonal and communication skills
  • Self-starter with hands-on mentality ability to focus on priorities in a dynamic surrounding
  • Able to cope effectively under pressure
  • Ability to establish trustful internal and external relationships
  • Pro-active and enthusiastic
  • Some knowledge of payroll system and/or SAP SuccessFactors
  • Advanced computer skills (MS Office)


British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

Contractual Legal Entity: BAT Aspac Svc Centre S.B. (MY51)

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