Operations Transformation Project Manager

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Date: 09-Nov-2020

Location: Selangor, MY

Company: British American Tobacco




BAT is evolving at pace - truly like no other organisation.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

BAT GBS FINANCE SHARED SERVICE IS LOOKING FOR A Operations Transformation Project Manager


FUNCTION: Business Transformation   

LOCATION: Sunway Geo Tower, Selangor




This role is part of Business Transformation

We are looking for someone that has direct end-market cross- functional experience in R&D, Operations , Procurement or global FMCG or similar dynamic operating environment combined with project management skills and  also has the interest into transforming the function by supporting end-markets and GBS in better executing business strategies, and playing an integral role longer term in building and engaging company’s customer base and creating effective strategies that will promote the long-term growth of our company.


Reports to: Project Manager

Reporting Level: Individual Contributor  

Geographic Scope: Asia Pacific & Middle East




  • The Operations Project Manager will champion and drive the cross functional discussions with end markets on Operations, R&D and Procurement processes so any functional experience, exposure and understanding of end-marketing end to end processes in these areas is required in an appropriate, cost-effective way
  • Ensure implementation of the right processes and practices across other countries, synchronize and supervise ongoing operations within the respective regions and functional areas, formulate strategy and priorities looking out over time, manage performance improvement effort and ensure compliance.
  • Plan and manage all aspects of the R&D, Operations and Procurement processes from project management perspective of potential scope expansion in GBS and ensure rapid follow-through and progress against the team’s commitments.
  • Identify and implement new initiatives with key partners to develop, champion, and launch new initiatives. Internal Consultant: Act and operate as an internal consultant, working directly with multiple partners, management, and various related departments be able to optimize team performance.
  • Exhibit leadership when engaging with key stakeholders through behaviors and attitudes which are in line with the Guiding Principles to support, encourage and drive efficiencies and a positive working culture which reinforces the winning mentality and the display of the right leadership.
  • Ensures that projects are proceeding according to timelines, meeting targets and expectations, and adhering to established operating parameters; negotiates changes in project resources as necessary to achieve objectives and timelines.
  • Prepares and monitors team’s and project cost to serve to manage spending within budgets.
  • Drives and ensures close working relationships with all Functions (Operations, R&D, Procurement, Contract Management, Finance, Compliance, , Supply Chain, LEX, IDT, HR, Security, Quality)



  • Experience in analysing reports, identifying issues and challenging management.
  • Excellent analytical skills and ability to look beyond the numbers to identify trends and insights
  • Experience of identifying and implementing opportunities for process improvement 
  • An ability to work effectively with all levels of staff within the company and external parties
  • A good understanding of all or some of the functional areas, e.g. would be an advantage R&D/Operations/Procurement
  • Required skillset in MS Office (MS Word, Excel, PowerPoint)
  • Understanding of networks, databases and other technology
  • Minimum education required is Bachelor’s Degree holder.



At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner – one of 50 most sustainable companies



Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

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