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Job Title:  Product Specialist

Job Number:  17857

Country: Malaysia
Location:
Selangor
Function: Information Technology
Level: Experienced Professional
Appointment Type: Permanent

PURPOSE STATEMENT:

 

This Product specialist role is to develop opportunities in the 0365 collaboration and mobile application ecosystem to accelerate BAT business outcomes. This includes identifying and driving new opportunities to help build pipeline, identifying and exploit value drivers, setting product direction and tracking execution KPIs.

 

 

OVERALL ACCOUNTABILITIES v DAY TO DAY ACTIVITIES

Overall accountabilities:

  • Provides thought leadership to the shaping and ongoing evolution of the modern workplace and mobile application ecosystem, and services in BAT including appointment/review of vendors, appointment of people, agreeing vision/plans and setting KPIs
  • Seeks out new innovations to pilot in the areas of O365 and collaboration products including product and service evolution
  • Identifies new implementation opportunities including value drivers and converts these into tangible implementation results
  • Exploits investment and value drivers
  • Ensures the Team Product driven set-up along with the respective supporting aspects: Architects, etc

 

Day-to-day accountabilities:

  • Manages the end-to-end financials for the Collaboration platform and services run by the Digital Platforms COE
  • Is the SME for modern workplace and mobile application in BAT
  • Is the main point of contact for IT functions and End Markets
  • Lead presentations, demonstrations, workshops, architecture design sessions, proof of concepts, and pilots to explain, demonstrate, and explore the capabilities of the products and services, and how we can bring value
  • You will work with external partners and internal team using the Dev Ops tools in delivering the solution to meet business needs
  • Sharing practical knowledge with partners and the team to drive deployment and adoption of the solutions
  • Drives and delivers execution plans with direct reports, suppliers and consumers of services
  • Tracks and reports progress, issues/action plans and risks/remediation plans to stakeholders
  • Provides the relevant guidance to Product Owners, Scrum Masters, etc
  • Owns the development and continuous evolution according to the organisational needs
  • Actively monitors the quality of design services and deliverables

 

CORE RELATIONSHIPS

  • Engages with IT functions and End Markets to identify innovation and improvement opportunities and become a trusted, strategic advisor
  • SME with relevant boards / functions
  • Effective introduction of internal / external expertise in order to provide insights and added value to the business

 

ESSENTIAL EXPERIENCE

  • 5-7 years’ experience in running and administrating 0365 collaboration tools & mobile applications, either in a vendor environment or in a similar-sized MNC as BAT
  • Have technical experience in design/implementation/consulting experience in 0365 collaboration tools (Ms Teams, Flow, PowerApps)
  • Strong working relationships with digital solutions vendors
  • Proven experience on delivery capabilities through Dev/Ops methodology
  • Experience of leading small internal teams and depending on supplier capability to deliver successful solutions
  • Experience of leading, influencing and operating in a complex geographical/ functional matrix organization
  • Considerable functional change management experience with distinctive process knowledge
  • Ability to manage and influence others in large, culturally diverse virtual teams
  • Openness Curiosity, listening, unpacking and discussion skills preferred.
  • Growth Mindset. Experience and passion for learning; implementing practices from others; trying, failing and learning from the experience; sharing practices
  • Education: First degree

 

NICE TO HAVE EXPERIENCE

  • Knowledge on Microsoft Cognitive Services , Azure Bot Services, .NET Framework
  • Good grasp of BAT business model and components, IT business systems landscape and roadmap

 

 

British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

Contractual Legal Entity: BAT GSD (KL) Sdn Bhd (MY50)


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