Job Title:  Team Lead - General Ledger

Job Number:  17996

Country: Malaysia
Function: Finance
Level: Experienced Professional
Appointment Type: Permanent

Principal Accountabilities

  • To monitor and execute a range of financial tasks, such as transaction processing, financial analysis and reporting, using the appropriate systems (SAP-ECC, BI) and agreed standard processes.
  • Coordinate and perform period-end activities (i.e FI-CO reconciliation) to ensure period is closed as per timetable agreed.
  • Response to queries in a timely and efficient manner to promote a business partnering culture in BASS.
  • Prepare recurring and ad-hoc reports as per agreed timeline, to facilitate end markets’ review and analysis.
  • Review reports and reconciliations prepared by team members to ensure outputs are accurate and long-outstanding items are properly followed-up and escalated.
  • Prepare KPI statistics to ensure KPIs continue to meet agreed standards and proactively manage the reverse KPIs.
  • Ensure internal controls are adhered to and provide support to audit process so that entity is able to manage the balance of risk and control effectively.
  • Review and update task level descriptions or process manuals as and when there are changes to manage knowledge retention and to assist back-ups performing tasks on behalf. 
  • Assist manager in delivering migration project to ensure smooth transition of tasks from end markets to BASS.
  • Support manager with ad-hoc analysis and activities/project in order to achieve company’s integration and overall objectives.
  • Perform testing of new systems/technology and processes as and when required to minimise potential problems to operations.
  • Lead non-management staff by example to drive a high performing culture within R2R teams. 
  • Assist and support the training and development of team members to meet the expected skills required to perform at role level
  • Create a proactive and effective stakeholder engagement at middle management level to maintain good relationships
  • Continue to improve the control environment for R2R, through training and awareness building.
  • Counsel team members on career development to help team members to achieve their full potentials and to have an effective succession planning.
  • Conduct frequent team members’ performance evaluation and review against performance objectives set, to manage team’s performance.
  • Resolve and manage team conflict with sensitivity, tact and fairness to build positive work environment.
  • Monitor resource use and manage resource allocation to maximise team resources
  • Identify and actively pursue continuous improvement opportunities to increase the overall efficiency and effectiveness of processes in BASS.


Knowledge & Skill

Technical skills

•              Understand the impact of the accounting process and practice;

•              Understand the platforms and analyse reports, identify issues and challenges within reports functionalities and data;

•              Understand and apply relevant financial skills and knowledge.


Computer literacy

•              MS Office – advanced level of knowledge and usage;

•              MS PowerPoint – medium / advanced – be able to prepare presentations for management level;

•              Extract reports and analyse reports’ data accuracy and correctness.


Organisational skills

•              Organise and prioritise work for self and team;

•              Good planning skills and interpersonal skills so to effectively delegate tasks within own team;

•              Ensure that the timelines are met, and be prepared to escalade issues, if identified;

•              Proactively identify potential issues;

•              Coordinate team projects, Ensure the resources (FTE, Software, Hardware) for the team and escalade issues related to these, when necessary;

•              Understand impact of the results on the other departments and on the EM.


Communications skills

•              Able to adapt the communication style to the audience level;

•              Able to check understanding of things communicated / ensure the messages pass through to the audience;

•              Able to provide constructive feedback to the team while maintaining motivation;

•              Be able to explain business decisions to the team;

•              Escalade the team’s issues, be able to present clear stand points to upper management, and give reasons.


Language skills

•              English – 4 rd level (B1 or B2);

•              Process / customer end market language NOT mandatory.


Accuracy and time management skills

•              Be able to assess risks and be aware of these, if not able to complete target on time; Complete 100% of the tasks in a given time, or escalate the matter in advance, if the timelines are identified as not appropriate to the tasks (too short/long);

•              Issue reports with accuracy, conduct partial analysis ;

•              Have an awareness of the impact of the deadlines in projects.


Customer services

•              Maintain good relations with the customer and use diplomacy to solve issues;

•              Maintain a positive attitude;

•              Show proactiveness in identifying issues and solutions;

•              Assume and communicate reasonable deadlines to the customers for solving their issues;

•              Be able to follow-up on the services delivered to a customer;

•              Analyse customer issues and assess their impact.


Business and functional knowledge

•              Have a good understanding of the business requirements;

•              Involve other relevant roles in problem solving processes;

•              Check and analyse the controls;

•              Analyse impact assessment on group;

•              Build networks inside the organisation to enable better working relationships.


Improving Processes

•              Agree upon or propose new ways of working, where applicable;

•              Check to see if changes are needed, and escalate the matter accordingly;

•             Proactively search for solutions and agree upon implementing the changes with the managers.


Education & Experience

  • At least a degree in Accounting/Finance/Business Administration or equivalent
  • At least 2-3 year(s) working experience in the related field
  • Preferably to have supervisory capacity and experience using SAP system.



British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

Contractual Legal Entity: BAT Aspac Svc Centre S.B. (MY51)

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