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Job Title:  Payroll Finance Assistant

Job Number:  27049

Country: United Kingdom
Function: Finance
Level: Non-management
Appointment Type: Fixed Term



The Payroll Finance Department works within UK HR Shared Services who is a shared services provider for a range of British American Tobacco operating companies across Europe. The jobholder will be working in a role which will deliver a customer focused service with an emphasis on quality. The Payroll Finance team is core to the effective dissemination of information to payroll service users including HMRC, pensions and third-party providers such as Sharesave administrators, and to the operating companies around the globe. Our new colleague will develop knowledge of systems and interface requirements to cover the range of services that are provided and will be required to develop relationships with internal BAT customers as well as engaging externally with BAT suppliers.


Position Purpose

  • To ensure that all payments to staff (other than regular payroll BACS payments) and Third Parties are made on an accurate and timely basis;
  • To ensure that all recharge information is prepared in line with the internal purchase order process in order for corresponding purchase orders to be raised by the relevant end markets on a regular and timely basis;
  • Relevant accounts are reconciled in preparation for the Assistant Corporate Finance Manager – Payroll to sign off;
  • To facilitate resolution of issues and queries raised by the department’s internal and external customers;
  • To provide other assistance in relation to the Payroll Finance Function to ensure that all objectives relative to accuracy and timeliness are met.


Principal accountabilities 

  • To ensure that all recharge information is accurate and dispatched on a timely basis, along with any queries that may arise as a result;
  • To ensure that all third-party payments are made accurately and on a timely basis;
  • To ensure that all payments requests from HR and/or managers have relevant documentation and are processed on a timely basis;
  • To ensure that all designated accounts are reconciled on a current month basis;
  • To escalate urgent issues;
  • Creation of reports for Third Parties and Payroll Processing;
  • Communications with senior managers in end markets;
  • Suggest and implement ways to improve service;
  • Management of customer expectations;
  • To provide support across the team where and when required.

Knowledge, skills and experience required


Finance and accounting


The jobholder will have a broad understanding of the key processes carried out within Payroll Finance including:


  • Payroll calculations;
  • Processing payments to employees and third parties;
  • General ledger transactional processing;
  • Statutory and other reporting;
  • The jobholder will develop an understanding of the department’s interaction with BASS Finance departments (e.g. Accounts Payable, Accounts Receivable, BASS GL and Banking Operations).


Other Capabilities


  • The jobholder will be computer literate and have a confident manner;
  • Previous payroll and accounting experience is essential and previous customer services experience is preferred;
  • Self-motivation, good organisational skills and the ability to work to tight deadlines are important;
  • A strong numerical background is essential, along with very strong MS Excel knowledge; 
  • The ability to communicate to all levels of staff and develop strong team working relationships;
  • The jobholder should have the ability to exercise judgement and deal with customer queries on their own initiative, whilst referring to the Assistant Corporate Finance Manager – Payroll where queries are outside the remit of the job.

Key Success Factors


  • Ensuring that all recharge information is prepared in line with the current internal purchase order process within the current month and the relevant accounts are reconciled;
  • Ensuring that all payment requests received/created are recorded, and entered on to the relevant payment system and that the relevant authorisation is sought dependent on value and system, in order to process the payments in a timely manner;
  • Ensure that all payment requests that have an impact on the payroll processing team are copied to the team so that the necessary entries can be made on the payroll;
  • Ensuring that payments to Third Party suppliers are made accurately and in a timely manner;
  • Ensuring that all queries and issues received are either resolved with in service standards or escalated to the relevant party;
  • Ensuring that no operational disruption is caused.



British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

Contractual Legal Entity: BAT (Holdings) Ltd (GB70)

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