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Job Title:  NPI Manager

Job Number:  28100

Country: Japan

Location: Tokyo 

Function: Operations 

Level: Experienced Professional 

Grade: G35 

Job Type: Permanent 

Contractual Legal Entity: BAT Japan Ltd (JP10) 

Purpose Statement

Join a truly multi-category, fast paced environment based in Tokyo, Japan.  Accountable for NPI deploy project delivery.  Drive growth agenda.


Key Accountabilities


Your job’s key accountabilities should:

  1. Be written in the format of the 2 Performance Dimensions for all roles
  2. Identify outputs, areas for which job is "accountable", not process by which achieved.
  3. Be written in VERB-OBJECT-END RESULT format.
  4. Be under the job holder's control; fair measures of performance are indicated.
  5. Be not too broad and vague, or too detailed.
  6. Not be too many or too few (5-8)


i. Key Accountabilities


  1. OTIF delivery of assigned projects
  2. End-to-end project management of NPI deployment
  3. Develop full project plan with input from functional experts.  Monitor and manage project schedule as per the project plan
  4. Managing project risks and ensure adequate risk mitigation is in place.
  5. Deal with operational issues and negotiate and resolve issues as they arise.
  6. Provide PDT with visibility of project status.  Effective and timely sign posts of decisions required to drive OTIF
  7. Enable informed decision making for Commercial Business Partner i.e. Brands
  8. Effective sign post of NPI related project costs to budget holders including tooling, trials/MQS and wms write-off
  9. Use of effective tools e.g. Z2 planning to drive wms write-off reduction
  10. Collaborate with stakeholders at all levels to develop aligned plans & priorities, resolve project issues and secure support necessary to assure project delivery with the right level of visibility to facilitate informed decision making
  11. Establish, lead and motivate cross functional teams as necessary to successfully deliver projects and drive and support collaboration within and across teams, functions and end-markets
  12. Cultivate and maintain effective working relationships with Commercial business partner and the NPI Community including PD, PA, SCIP, Quality, Factory & Regional NPI
  13. Contribute to NPI continuous improvement initiatives



ii. Knowledge, Skills and Experience


  • Proven ability to successfully manage projects through strong project management
  • Good organisational skills with inherent discipline in keeping documentation on projects up-to-date and in order
  • Strong interpersonal skills and ability to interact with employees at all levels, and an ability to influence effectively without authority – understands and appreciates the merit of collaborative work.
  • Solid understanding of supply chain principles, core processes and systems
  • Ability to manage multiple concurrent projects that vary in complexity and priority
  • Excellent interpersonal and communication skills - both written and verbal.
  • Good eye for details with a “hands-on” and “can do” attitude
  • Outstanding EQ and "political navigational" skills i.e. Influencing effectively without authority in a cross-cultural environment across varied management levels (from project teams to project boards)
  • Delivery of results under extremely tight and stressful timelines
  • Assertiveness with a "can do" attitude to follow things through whilst dealing with immense ambiguity
  • Flexibility to adjust working style in an ever changing business environment
  • Independent and takes ownership of tasks whilst displaying a skillset for troubleshooting
  • Disciplined in paperwork and records management to manage healthy, auditable projects
  • Leadership qualities to champion and guide on the new ways of working




iii. Key Success Factors


  • Projects assigned managed professionally in accordance with NPI process and ultimately OTIF delivered
  • Stakeholders, functional experts and operations functions are informed of project scope, requirements and regularly updated on status including stall points to ensure to ensure timely issues resolution.
  • Mutually supportive and collaborative relationships in place with key stakeholders.
  • Resilience and ‘can-do attitude’ in the face of multiple challenges and change under a dynamic multi-category environment



British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

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