Apply now »

Job Title:  Business Analyst - O2C

Job Number:  21955

Country: Poland
Function: Information Technology
Level: Experienced Professional
Appointment Type: Permanent


Purpose Statement

To understand business requirements and processes and identify business technology and/or process opportunities, working with business and IDT managers to develop, implement and maintain solutions which deliver business value within agreed timelines and budget.

This role is specifically focused on the TOM Order to Cash process within the combustibles agenda.


Key Accountabilities

Lead / contribute to:

  • Establishing the contribution that technology can make to business objectives using a range of techniques such as eliciting and documenting requirements with stakeholders, conducting feasibility studies, producing business models, preparing business cases, usability requirements analysis and usability evaluation.
  • Identifying and obtaining agreement on the requirements / features which will be most beneficial to the business within the Order to Cash area (O2C)
  • Providing input to and/or assist in:
  • ensuring compliance with agreed best practices;
  • preparing account plans, budget proposals, resourcing plans and project plans;
  • creation and maintenance of IT strategies.
  • Identifying and raising issues impacting the execution of strategic / operational / project plans.
  • Understanding the overall Enterprise Architecture and assess degree of conformance of existing and new business processes.
  • Overseeing implementation of solutions – checking against the initial requirements.


Contextual Information

i. Context

  • Role level (G35/G36) will vary by complexity of projects / assignments and geographical scope.


ii. Knowledge, Skills and Experience

  • Business-facing IT experience in a global environment, preferably with a degree in an IT-related discipline.
  • Ability to interpret the business IDT and functional strategies, understand the Group operating model, and the implications actions in one area have on other functions.
  • Extensive and substantial practical experience in interpreting business process management and business metrics.
  • Understand the background, issues and implications of company and functional strategic imperatives.


iii. Working Relationship


  • Enterprise Architects – understand overall enterprise architecture and collaborate to ensure conformance of to the architecture.
  • Solution Architects – collaborate on the selection and development of solutions.
  • Solution Delivery – collaborate to ensure solutions meet the business requirements.
  • Project Managers – contribute to project plans and ensure deliverables are produced to time, cost & quality.
  • Planning – support the development of IT plans and budgets.
  • Business Partners and Business Unit IT managers – collaborate on the provision of professional BA services in line with agreed priorities of the business.
  • Business units (regions, end markets) / Business Functions – work closely to develop business requirements and oversee implementation of solutions.
  • IDT functional managers / Project Managers / Business reps – collaborate in the execution of planning and analysis services and delivery of required outputs.



  • 3rd Party Vendors – non-commercial supplier relationships focused on operational / project activities.


British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

Contractual Legal Entity: BAT Polska Trading Spzoo (PL12)

Job Segment: Business Analyst, Information Technology, IT Architecture, Compliance, Finance, Technology, Legal

Apply now »