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Job Title:  Design Authority/Solution Architect SAP

Job Number:  20598

Country: Poland
Location: Warsaw
Function: Information Technology
Level: Experienced Professional 
Job Type: Permanent
Contractual Legal Entity: BAT Polska
Application deadline: 16.10.2019     



British American Tobacco (BAT) is one of the World’s leading consumer goods companies, with brands sold around the globe. Our vision is to “Transform Tobacco” and our industry, so - during 2019 - we are setting up a new Tech Hub in Poland to support and drive our digital transformation. This is the start of the journey and we are looking for team player who is passionate about change and ready to support us in making digital part of our DNA.




To develop, implement and quality assure workable systems / solution designs which are aligned to IT architectures / standards and deliver required outcomes for projects and other change activities. To develop low level design and build of solutions and/or manage the lifecycle of the technology infrastructure.



  • Design and deliver solutions to the BAT IT Services organization
  • Ensure low level design and build of solutions are carried out in accordance to global standards
  • Delivery of services to the exact design specification of the Solution Architecture team
  • Relationship management of outsource provider, ensuring SLAs are adhered to and that appropriate quality control processes are in place
  • Ambassador for the services and vendors delivering the services
  • Provide advice and feedback to other service owners
  • Manage the lifecycle of the approved products and solutions in use in BAT within their technology domain, to ensure that they remain within support and maintenance. 
  • Understand vendor roadmaps and End Of Life cycles to ensure relevance to BAT
  • Ensure that any products that are due to go out of support have a plan for remediation and deployment
  • For those products that have a major version update or a change of solution, liaison with the Solution Architecture team is required
  • Promotes and ensures use of appropriate techniques, methodologies and tools
  • Keep up to technical speed with chosen technical field or expertise



  • IT Project Manager / Design Manager – to deliver agreed work products to time, cost quality
  • Solution architects, IDT Services - collaborate with to ensure any defined solutions are fit for purpose Strategic 3rd Party Vendors – Develop non-commercial relationships to collaborate in defining and designing the solutions
  • External - keep up-to-date with changes within the IT and FMCG industries and with peer groups at other organizations, Special interest groups and Best Practice experts
  • IT Standards & Governance – to ensure effective application of standard processes



  • Degree Educated, with at least 3 years of experience working in IT Services environment
  • Proven track record of having worked in a role facing senior user representatives and proven communication skills to non- IT personnel
  • At least 3 years of working in large global organization (>25000users) with a central IT organization, using in-sourced and out-sourced IT services in a global capacity
  • Working with highly integrated applications including Software As A Service.



  • Experience in supporting ERP and Digital solutions, preferably in an FMCG environment
  • A technical background in infrastructure or programming
  • Certification in ITIL or equivalent, Agile or DevOps methodologies
  • Experience of working in regulated environments
  • Exposure state of the art analytics and digital solutions such as Predictive, Artificial Intelligence, Robotic Process Automation, Mobile Devices/Applications
  • An ideal candidate from a non-BAT background will take 4-6 months to learn BAT processes and governance before being fully productive.


British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries. We are proud that we are consistently among the top 5 companies on the London Stock Exchange.Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.  

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