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BAT is evolving at pace - truly like no other organisation.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!


JOB TITLE: HR Analytics Specialist

FUNCTION: DBS (Digital Business Solutions)


CITY & COUNTRY: Selangor, Malaysia


The role is responsible to execute GBS HR Employee Services Reporting & Analytics related service requests sent by the Management or Business HR. This provides employee services related expertise, ensuring that all reporting and insight are executed and aligned to BAT’s business strategy and resourcing needs

Reports to: Employee Service Manager

Reporting Level: Individual Contributor

Geographic Scope: APME


  • Ensuring delivery of the reports to support GBS HR Employee Services, on time in full to support global and regional needs
  • Ensuring reports quality and timing meet the required criteria outlined in process documents, manuals, and instructions
  • Providing insights on the reports updated describing main changes vs other periods, trends, issues, opportunities etc.
  • Create business reports that provide insight into key data points
  • Applying continuous improvement approach, work on reporting process optimization and automation, eliminating losses in the process
  • Supervising data quality and work with the relevant departments/functions to improve data quality, bringing up on time to the management
  • Raising areas for improvement in business, specifically in reporting processes, proposing solutions, delivering implementation of agreed solutions
  • Working with Digital solutions delivery teams on providing reporting automation requirements, taking part in testing (UATs, PITs) and implementation
  • Maintaining and improving effective and efficient customer relationships.
  • Proactively dealing with and resolving issues.
  • Speed of response and reliability when dealing with customer requirements/ inquiries in terms of reporting
  • Meeting customers’ requirements in reporting area


  • Degree Educated with at least 2+ years Human Resources experience in an FMCG company, preferably in Reporting or Employee Lifecycle area
  • Proficiency in information platforms (SAP SuccessFactors, Workflows, ServiceNow, Business Information, etc.).
  • Substantial experience of information management, analysis, and reporting in a regulated environment, including knowledge of systems and tools.
  • Excellent knowledge of MS Office (e.g. Excel & Power Bi skills should be medium / advanced level of knowledge and usage).
  • Strong interpersonal and communication skills in internal and external environment
  • Base (min), or Advanced (preferred) digital dexterity
  • Excellent accuracy and attention to detail
  • Ability to manage several tasks and projects simultaneously
  • Ability and desire to learn new things


  • Experience in Power BI or similar Reporting and Visualization tools
  • Understanding of Planning and Reporting processes
  • Experience in maintaining/editing dashboards for management reporting
  • A good understanding and knowledge of relevant Human Resources tools and systems, specifically SAP


At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner – one of 50 most sustainable companies


Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!


BAT is evolving at pace
truly like no other organisation

You’ll paint the picture of
A Better Tomorrow with us

Apply today and you can help us become carbon neutral by 2030