Business/Software Analyst

BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry 
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

We are looking for an Business/Software Analyst that will be responsible for fleshing out mobile application requirements within the end-to-end vision and roadmap of Product Owner/Product Manager. This role main area of focus will be performing detailed requirement analysis, documenting requirements and business processes. The Business/Software Analyst will work closely primarily with the Global Product Owner/Product Manager. This position requires high communication skills as it involves multiple collaborators. To succeed in this role, is important to have technical background, experience in agile software development but also strong soft skills such as ability to clearly express ideas, critical-thinking and negotiation

Your key responsibilities will include:

• Elicit and document business requirements with partners using a range of techniques, conducting feasibility studies, usability, requirements, risk, cost and value analysis.
• Identify and obtain agreement on the requirements / features which will be most beneficial to the business and to the end consumer.
• Responsible for translating business requirements into user stories with clear acceptance criteria, capturing these in the Product Backlog and own Backlog Refinement sessions.
• Provide ad-hoc business analysis and process mapping documentation when required to technical/non-technical team members.
• Collaborate with all partners and team members in the software development process and business units (e.g., R&D, Product Development, Legal, Marketing) to get all the inputs required to complete requirements analysis. 

What are we looking for?

• At least 3 years of experience contributing to solution design and development in IT projects.
• Strong experience in documenting business requirements, refining them, and preparing backlog items.
• Experience working on customer-facing solutions, including mobile or web-based platforms.
• Experience in managing relationships and setting expectations with partners at various levels.
• Exposure to working in complex organizational structures, ideally across multiple departments or regions.
• Determined and solution-focused, motivated to learn, able to communicate complex concepts in an understandable manner.
• Familiarity with product development lifecycles, from conceptualization to delivery and post-launch maintenance.
• Proven ability to deliver clear and accurate business and technical specifications, including user stories, workflow and process maps, ensuring precise communication and alignment between stakeholders and development teams.
• Knowledge of UML notation and/or BPMN for effective process modeling and system design.

Beneficial 

• Understanding of XML and JSON structures, with exposure to REST APIs.
• Familiarity with system integration processes and architecture patterns.
• Exposure to Agile methodologies and working within cross-functional teams.
• Knowledge of data privacy regulations and security best practices in IT systems.
• Exposure to UI design principles and practices, including user experience (UX) considerations.
• Business analysis certification

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.