BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
BAT’s Digital Business Solution has an exciting opportunity for an Assistant Manager, General Ledger in Subang Jaya, Malaysia.
The Assistant Manager, General Ledger will be involved in overseeing and performing the processing of information within the R2R function with a focus on rule-based back-office activities to ensure quality and accurate completion of services and key performance indicators, as defined in the Service Level Agreement (SLA).
The overall aim in DBS to “industrialize all rule-based back-office activity”. There are a few important messages contained in this aim. It defines DBS scope as transactional activity that is homogeneous, repeatable, and orderly; and by implication excludes work that is ad hoc, analytical, or requiring deep expertise. It also introduces an industrial or factory analogy for DBS, which is relevant because we are seeking factory-type efficiency, economy of scale, control and consistency of quality in our activity.
WHAT YOU WILL BE ACCOUNTABLE FOR
Reports to : Finance Manager – General Ledger
Number of Direct Reports : >5
Business / Operational Results
- Discuss critical metric statistics with team to ensure KPIs continue to meet agreed standards and proactively manage the reverse KPIs.
- Monitor team processing to ensure accuracy, timely execution and in compliance with accounting principles and agreed SLAs.
- Review reports and reconciliations prepared by F3 to ensure outputs are accurate and long-outstanding items are properly followed-up and called out.
- Ensure internal controls are adhered to and provide support to audit process so that entity is able to manage the balance of risk and control effectively.
- Review task level descriptions or process manuals to ensure documentations are up-to-date and complete.
- Response to queries in a timely and efficient manner to promote a customer-orientated culture in DBS.
- Support manager with ad-hoc analysis and activities in order to achieve company’s overall objectives.
- Provide support to Finance Transformation Projects to ensure smooth integration.
Leadership Results
- Provide backup support to manager when needed to assist manager in overseeing the operation.
- Lead forward-looking, actionable insight delivery resulting in informing decisions with a customer centric perspective.
Management Results
- Monitor resource use and manage resource allocation to enhance team resources.
- Resolve and manage team conflict with sensitivity, tact and fairness to build positive work environment.
- Conduct frequent team members’ performance evaluation and review against performance objectives set, to manage team’s performance.
- Counsel team members on career development to help team members to achieve their full potentials and to have an effective succession planning.
- Continue to improve the control environment for R2R, through training and awareness building.
- Manage assets for own area to ensure all work instructions are up to date and complied to
- Proactively look for opportunities to improve work instructions and operational effectiveness
- Influences operational teams and subject matter experts to provide opportunities, embed new ways of working and adhere to work instructions.
Relationship
- Ensures effective relations within the operational teams to achieve compliance and deploy improved ways of working.
- Create a proactive and effective collaborator engagement at management level to maintain good relationships.
Innovations
- Identifies and actively pursues continuous improvement opportunities to increase the overall efficiency and effectiveness of activities and work instructions.
Disclaimer: We might not have an open role at this moment, but, because our work environment is very dynamic, we would love to hear from you! We encourage you to apply and the moment we have a suitable position for your profile, the Recruitment Team will contact you as soon as possible.
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
Experience
- Proven ability to lead operational change and drive continuous improvement in GL and Fixed Asset processes
- Extensive experience managing month-end close activities, ensuring timely, accurate, and compliant financial reporting
- Skilled in resource planning and reallocation to support close cycles and service delivery targets
- Strong analytical and decision-making skills, with a focus on financial accuracy and control
- Proficient in SAP, BlackLine, and Power BI for financial operations, reconciliation, and reporting
- Determined and capable of working independently in a fast-paced, matrixed GBS environment
- Experienced in coaching, mentoring, and developing high-performing teams
- Strong influencing and negotiation skills in leading teams, setting shared goal, and driving performance across diverse team members
- Effective in managing cross-functional collaboration and resolving interdepartmental conflicts
- Confident in presenting financial insights and justifying decisions to senior partners
- Excellent communication skills across all levels within DBS and BAT (End Market)
- Deep understanding of interdependencies within the Record to Report (R2R) function and broader GBS operations
- Proactive in building stakeholder relationships and internal networks to support business objectives
- Skilled in identifying risks, performing root cause analysis, and implementing mitigation strategies
- Experienced in conducting gap analyses and leading process improvement initiatives in GL and Fixed Assets
Technical / Functional / Leadership/Education Skills
- Excellent command of English, both written and verbal.
- Understanding of the interdependencies between the DBS finance processes
- Advanced level of knowledge and usage of MS Office
- Proficient in finance systems and tools, particularly SAP or their equivalents.
- Highly analytical, meticulous, proactive, and capable of working under pressure with minimal supervision.
- Ability to acknowledge, share, and apply process standard methodologies with BAT globally.
- Bachelor’s degree in Accounting or Finance or equivalent experience is required
What we offer you?
• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
