BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
BAT UKIS LOOKING FOR A GLOBAL TRAVEL RETAIL TEAM ADMINISTRATOR
JOB TYPE: Permanent
FUNCTION:Marketing
SALARY RANGE:Competitive salary package + excellent benefits + market leading bonus
LOCATION:London - Chiswick, United Kingdom
Role positioning and objectives
What are the key objectives and expectations from this role?
Provide comprehensive administrative, interpersonal and secretarial support within a high-volume multi-tasking environment. Activities will include interaction with various senior internal and external partners and the job holder will complete various planning, organizing and coordinate activities.
What you will be accountable for
- Support the GTR Customer Management team based in Europe including the creation of presentations / reports / documentation for leadership meetings
- Coordinate, maintain and supervise sophisticated diary management for the GTR Customer Management team based in Europe
- Coordination of conferences and seminars including sourcing venues; arranging travel, accommodation and visit itineraries; and ensuring that all arrangements run efficiently.
- Prioritise agenda and logistics for functional meetings.
- Efficiently plan and handle sophisticated travel arrangements, workshops, conferences comprising all flights, itineraries/ programmes and liaison with global end markets and suppliers.
- Provide confidential administrative/secretarial services covering highly sensitive and confidential work.
- Records Coordinator for the functions, maintaining records and filing systems (paper and electronic) ensuring compliance with the Company Records Management policy.
- Processing of expenses claims ensuring they have been compiled accurately in accordance with Company policy.
- Handle HR requirements for all new joiners, leavers and transfers including arranging IT equipment and access, allocating workspace, setting up induction plans, assisting with short term accommodation and work visas.
- Focus on continuous improvement of administrative responsibilities, improving the effectiveness and efficiency of current systems and processes in accordance with standard methodology.
- Support on Compliance procedure for account team including Coupa Risk Assessment and Contract Management procedure (ICERTIS).
- Actively drives and initiates own workload to optimally complement that of manager and team planning and raising tasks well ahead of time to ensure managers are adequately prepared for meetings/events/road shows and deadlines achieved.
- Continuously seek opportunities to understand and anticipate team needs to provide high quality support.
- Maintain strong working relationships with all functions / key partners, including external suppliers – e.g., events companies, recruitment agencies, facilitators.
- Share key information/ideas/findings with team members and colleagues
Essential experience, skills and knowledge
Experience Required
- Relevant Administrative experience in an equivalent sized organization
Technical / Functional / Leadership Skills Required
- Good influencing and interpersonal skills.
- Knowledge and understanding of Company policies and procedures.
- Outstanding organisation skills with the ability to anticipate requirements, prioritise their workload and that of managers (where appropriate) and set daily/weekly objectives and targets.
- Excellent secretarial skills.
- Excellent interpersonal skills and team working skills.
- Decision making skills.
- Ability to operate optimally in ambiguous environment and adaptability to changing priorities.
- Ability to build relationships and work with people at all levels within the organisation.
- Sufficient appreciation of the business to recognise and understand priorities.
- IT literate: excellent keyboard skills and advanced skills in current versions of Word, PowerPoint, Excel, Outlook..
- Self-motivation, organization and the ability to anticipate requirements, plan ahead and priorities.
Education / Qualifications / Certifications Required
- Bachelor’s Degree or equivalent experience with relevant professional qualification
BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What we offer you?
• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.
We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.
