Warehouse supervisor

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

PURPOSE STATEMENT

Planning, coordinating, supervising and reporting a team's business activities; to provide effective communication, to lead, to increase motivation, to provide training and development opportunities.

PRINCIPLE ACCOUNTABILITIES

Responsibilities

• Team management

• Planning, managing and adjusting staffing levels to meet business needs

• Managing daily activities to create a safe, clean and fair work environment for all team members

• Provide team members with performance reviews, development and/or takeover planning as appropriate

• Facilitating effective communication

• Handling all disciplinary and dispute issues (complaints) according to HR policies

• Preparation of Standard Operating Procedures, realization according to operational needs and ensuring its implementation

• Ensuring that company policies are explained and implemented

• Working in cooperation with other teams to maximize efficiency and implement practices in the best way possible

• Emphasis on increasing productivity levels

• Implementation of fast, agile, winning operations management

• To comply with and act in accordance with quality systems and procedures in every transaction

• Fulfilling written or verbal instructions from superiors

• Managing the warehouses and team he is responsible for

• Creating processes by analyzing the workflow processes well

• Keeping these processes up to date and following the work according to these flows

• Preparing required and requested reports and checking what has been done

• Providing and receiving support from other units when necessary

• Guiding the team in line with the loading and unloading plan

• Strengthening relationships with the client's senior level

• Working in a solution-oriented manner and generating new ideas for its development for the better functioning of the operation

• Ensuring that the action plan is made on time and making the necessary organization

• To ensure that the team works in line with the principles of occupational safety

• Adjusting the current team's shifts

• To determine the unit personnel structure

• Planning of personnel working hours and conditions

• Execution of personnel personnel transactions in accordance with HR

• Managing personnel recruitment processes

• Monitoring the personnel work flow processes and determining the missing aspects and creating training needs

• Providing training to the personnel by coordinating with other units about the rules to be followed in the workplace

• Managing daily reporting activities related to the work done

• Creating a team that produces ideas and can report the ideas produced, and to follow and report the development processes

• Determining the work schedule for the new week, planning the work to be done, creating work orders for the teams, depending on the factory production plan every week

• To determine the positive and negative developments in the operation and to report them

SUSTAINABILITY

• Be a role-model for safe and sustainable operations environment

• Attend daily DDS and ensure proper drive of Safety DMS actions & drumbeat

• Comply by all the Sustainability standards & rules and follow the instruction given by Sustainability team and managers

• Ensure proper management of the checklists & controls, when needed

• Ensure usage of necessary PPE

• Report near misses and risks

• Define the schedule and checklists for worksite inspections, and assess the type and level of safe activity for all or specific locations of warehouses

• Define safety parameters and trigger CAPA for critical risks to investigate and address unwanted events, hazards and to facilitate change management

• Assign roles and responsibilities, monitor the workflow and provide full visibility as the process moves through verification of effectiveness

• Ensure a safe workplace for their employees

• A document management process for regulatory reporting as well as a repository for historical data that is easy to access from any time, anywhere

• Training management workflow to share the learnings with employees and make them partners in prevention and reporting

  • Pre-Use Inspection of forklifts and trucks

  • Fuel-Handling and Storage

  • Battery Handling and Storage

  • Maintenance

ADDITIONAL INFORMATION

Context / Environment

The jobholder reports to the Cell Manager and is responsible for:
Stores contain finished products, packaging materials, tobacco SKU. Responsible for managing the material flow between.

KNOWLEDGE, SKILLS & EXPERIENCE

Technical Skills

• Vocational School graduate, preferably university graduate

Communication

• Have team management experience

Other

• Able to keep up with flexible working hours in shifts

• Preferably with SAP knowledge, Office knowledge

• Able to work in shifts in the warehouse area

• Preferably with at least 2-4 years of experience in warehouse, logistics and transportation management

KEY SUCCESS FACTORS / SUCCESS FACTORS

The most important metrics by which successful performance will be judged are:

• Compliance to all BAT standards & procedures

• Ensuring OTIF delivery of materials with forklift with full compliance to BAT storing and handling standards

• Ensuring proper housekeeping of environment

• Ensuring proper execution of IWS and SN Pillar relevant activities in SF

• Timely reporting and escalation of issues to management

• Number of near misses reported for self and team

• Smooth communication between all stakeholders involved

• Provide timely feedback on performance indicators to enable effective corrective action, improve visibility

• Provide systems & procedures to effectively manage quality, waste, absenteeism & discipline

• Keep close relationships: Internally with the Planning Department in order to provide and receive feedback on stock management

WORKING RELATIONSHIPS

Internal

• All Factory functions: Production, Planning, Factory Leadership team, etc.

• All Commercial Functions: Finance, HR, Trade, Brand etc.

External

• Logistics companies and Supplier for WH renovation / equipment firms.

ESG ACCOUNTABILITY

• Follows the Factory ESG Policy

• Commitment to ESG reporting system in place

• Participate actively in ESG Mindset improvement

• Encourage the ESG-related initiatives

• Act responsibly in achieving ESG targets

• Support the sustainability journey

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.