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Continuous Improvement & Projects Manager - Facilities

London, United Kingdom

Contract Type Permanent
Career Level Experienced Professional
Function Operations
Salary Range Competitive salary
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Why Operations? Overview

Why Operations?

We intelligently connect our teams globally enabling thinking beyond conventional boundaries. We share knowledge at an unfathomable pace, facilitate cross-functional collaboration and transform processes to create the world’s best operational network. Our work enables our experts to feel in control of their ability to explore New Categories, acquire fresh expertise and accelerate the rate at which they can deliver results.

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Why BAT?

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers - It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.

We believe that Leadership shouldn’t be confined to titles. It’s a mindset and through our leading Learning and Development programmes, you’ll continuously develop your skills and experience. With our unwavering support, you’ll work in cross functional teams connecting with industry leaders and expanding your professional network.

Join us at BAT, where purpose meets possibility, and your career story unfolds.

A Better Tomorrow

Building a Smokeless World is no small feat—it’s fueled by the collective efforts of talented individuals, each bringing their unique perspective. This is the most innovative chapter in BAT’s history, and you can help shape it.

Strategy and Purpose Brand and Innovation

Continuous Improvement & Projects Manager - Facilities

BAT is evolving at pace into a global multi-category business.  We are on a mission to decrease the health impact of our industry 
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

BAT UKIS LOOKING FOR A CONTINUOS IMROVEMENT & PROJECT MANAGER - FACILITIES

JOB TYPE: Permanent

FUNCTION:Operations - Facilities

SALARY RANGE:Competitive salary package + excellent benefits + market leading bonus

LOCATION:London, United Kingdom

Role summary

The Continuous Improvement & Projects Manager is a strategic role responsible for driving operational perfection, process optimization, and project management within an organization. This professional plays a meaningful role in identifying areas for improvement, implementing change initiatives, and ensuring efficient project execution. The role requires a blend of analytical skills, leadership, and a passion for continuous improvement.

Key responsibilities

  1. Process Improvement and Optimization
  • Find Opportunities: Collaborate with cross-functional teams to identify process inefficiencies, bottlenecks, and areas for improvement.
  • Lean and Six Sigma: Apply Lean Six Sigma principles to streamline processes, reduce waste, and enhance productivity.
  • Data-Driven Approach: Apply data analysis to identify trends, root causes, and opportunities for optimization.
  • Continuous Improvement Culture: Foster a culture of continuous improvement across the organization.
  • Preventive Maintenance Processes: Prioritize preventive maintenance strategies to ensure equipment reliability and minimize downtime.

  1. Project Management
  • Project Planning: Develop project plans, timelines, and resource allocation for process improvement initiatives.
  • Partner Management: Engage with partners at all levels to ensure alignment, handle expectations, and drive project success.
  • Risk Assessment: Identify and mitigate risks associated with process changes and project implementation.
  • Project Execution: Oversee project execution, supervise progress, and ensure timely delivery.

  1. Performance Metrics
  • Define Metrics: Establish key performance indicators to measure process efficiency, quality, and effectiveness.
  • Monitor Performance: Regularly supervise and analyze critical metrics, making data-driven decisions to achieve performance targets.
  • Continuous Monitoring: Implement systems for ongoing monitoring and reporting.

  1. Collaboration and Leadership
  • Cross-Functional Collaboration: Work closely with departments such as operations, quality, and IT to drive improvements.
  • Leadership: Inspire and empower teams to embrace change, adopt standard processes, and contribute to continuous improvement efforts.
  • Innovation: Encourage innovative thinking and creative problem-solving.

Qualification & experience

  • Bachelor’s degree or equivalent experience in a relevant field (e.g., Business, Engineering, Operations).
  • Certification in Lean Six Sigma (Green Belt or Black Belt) is highly desirable.
  • Shown experience in process improvement, project management, and organisational change.
  • Ability to analyze data, identify patterns, and propose effective solutions.
  • Excellent communication and interpersonal skills.
  • Strong leadership abilities to inspire change and influence partners.

BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.


We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.

Apply Now

Our Values

At BAT, our values show us the way to bring our purpose to life. Serving as our compass, they navigate every aspect of our path towards A Better Tomorrow™ defining how we innovate, grow, and achieve success while setting high standards for individual achievement and collective progress. Rooted in integrity and collaboration, they empower us as pioneers of change in a world that never stands still ensuring we shape BAT's legacy with confidence and purpose.

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  • Truly inclusive
  • Do the right thing
  • Love for our consumer
  • Passion to win
  • Empowered through trust
  • Stronger together
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Take Control of Your Future with BAT

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers.

We believe that everyone has a place in our organisation. Whether you are seeking mentorship, diversifying your experience through international assignments or embracing innovative work methods, we’re here to propel your career aspirations and unleash your full potential.

We believe in you.
Join us at BAT, where purpose meets possibility, and your career story unfolds.

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“One of my job responsibilities is leading initiatives that develop new capabilities for our operations team. In our Nairobi factory, we’re devoted to closing gaps and reducing losses that might happen in manufacturing processes and improving operational results.”

Benefits

At our core, we understand your best work happens when you feel fully supported. Our meticulously
designed reward and benefits package are shaped to acknowledge your contributions and to magnify
your impact. As you grow, so do we.

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Social Wellbeing

Wellbeing is better when it’s shared. Benefits that foster a sense of community and connection among employees. The more time we make to give back and share what it means to live well with the communities around us, the closer we’ll be to them. We encourage positive social interactions inside and outside BAT, enhance collaboration, and create a supportive work environment where employees feel valued and connected.

Emotional Wellbeing

Balancing work and life to help you recharge and stay resilient. Benefits and initiatives that are designed to bolster our employees' mental health. At BAT we're fostering a culture of to help our employees to better manage life’s pressures and build resilience, no matter what life throws your way.

Physical Wellbeing

Good health is the cornerstone that allows everything else in our lives to align. Benefits that support our employees' physical health, expand coverage where needed it and promote healthy lifestyles, reducing stress and boosting overall energy and productivity.

Financial Wellbeing

Peace of mind is priceless, but it shouldn’t cost the earth. Benefits and initiatives designed to assist you in achieving financial stability and security, empowering you to make well informed financial decisions, alleviate financial stress, and enhance your short and long-term prospects.

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