Product UX Manager II

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

What are the key objectives and expectations from this role?  

This position is within the New Categories R&D Department and reports to the Senior UX product manager within the Design organisation, led by the Group Head of Design.

As a Product UI/UX Manager II, you will support creation of visually appealing and intuitive user experiences (Graphic (GUI), Physical (PUI) and Digital (DUI) User Interfaces)) for our connected and non-connected devices. As part of the UX Design team, you will drive the translation of user needs and business requirements into sophisticated and user-friendly solutions that improve the overall user experience.

The job holder will be part of a cross functional team collectively responsible for implementation of UI/UX solutions, working collaboratively with industrial design, CMD, brand, insights & Foresight and R&D Engineering teams also involved in the development of new products.

Key objectives are:

• Collaborate and integrate, building information architecture, Userflows and usability studies for both display and LED based product user interfaces.
• Drive the evolution of robust user interface and interaction design for both Heated Product and Vapour devices.
• Engage with R&D design, hardware and software engineering teams to implement proposals effectively.
• Demonstrate your outstanding knowledge and expertise to integrate user experience within a broader design context including collaboration on UX at a system level (consumables, packaging, applications)
• Leverage industry trends and standard methodology in UI/UX design, driving innovation   in the UX design of our products.

Your key responsibilities will include:

• Drive cross-functional alignment from design discovery through development to implementation.
• Support the development and enhancement of graphic iconography, visual, auditory, haptic design on several types of devices - screen and LED based user interfaces.
• Further refine and inform UX strategy.
• Develop proposals as Userflows and wireframes and mock-ups that effectively convey UX design concepts and interactions.
• Help coordinate user research, usability testing initiatives, enabling the gathering of insight to iteratively refine and enhance designs based on user preference and behaviour.
• Work closely with software developers to ensure the feasibility of implementing interface designs across various platforms
• Keep partners informed of project progress and seek input to ensure alignment with business goals and user needs
• Engaging with industrial design, brand, research, and engineers across our 4D development process

What are we looking for?

Experience Required

• Knowledge of design tools: Figma & Protopie or similar software
• Experience collaborating with cross-functional teams, including designers, developers, researchers and product managers in a systematic way.
• Basic knowledge of user-centered design principles, usability testing methodologies, and accessibility standards

Technical / Functional / Leadership Skills Required

• Demonstrated experience in participating UX/UI design and development initiatives, particularly in creating user interfaces for digital electronic products
• Skilled in developing strong partnerships with leaders and diverse teams, inspiring them to be fully engaged to delivering superior products
• Good project management skills, able to manage multiple projects in parallel

Education / Qualifications / Certifications Required

• Relevant degree in interaction design or Engineering discipline

Beneficial

• Experienced in fast moving functional products – wearable or mobile app design experience
• End-to-End experience in consumer electronics (especially in portable or wearable devices with a display)

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.