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HR Business Partner Operations

Nairobi, Kenya

Contract Type Permanent
Career Level Experienced Professional
Functions Human Resources
Salary Range Competitive salary
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Why Human Resources? Overview

Why Human Resources?

People are our most important asset. They are the ones who live and breathe our values that drive BAT towards A Better Tomorrow™. Our HR department continuously raise the bar in creating a fantastic employee experience for them. It’s no coincidence we have been certified as Global Top Employer for 7 consecutive years – offering excellence in employee conditions. We’re on a transformative journey which requires new skills and new capabilities. Connecting, elevating and succeeding with the world’s best talent is what we strive for in every one of our markets. From our endless learning opportunities to our world-class development programmes, we’re there for our colleagues throughout their entire careers, taking them from one level to the next.

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Why BAT?

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers - It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.

We believe that Leadership shouldn’t be confined to titles. It’s a mindset and through our leading Learning and Development programmes, you’ll continuously develop your skills and experience. With our unwavering support, you’ll work in cross functional teams connecting with industry leaders and expanding your professional network.

Join us at BAT, where purpose meets possibility, and your career story unfolds.

A Better Tomorrow

Building a Smokeless World is no small feat—it’s fueled by the collective efforts of talented individuals, each bringing their unique perspective. This is the most innovative chapter in BAT’s history, and you can help shape it.

Strategy and Purpose Brand and Innovation

HR Business Partner Operations

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

ROLE SUMMARY

What are the key objectives and expectations from this role?

The role of this purpose is to:

1. Drive the delivery of the HR-Business aligned focus areas - attracting the best, investing in leaders, leadership for change & empowering the organisation.

2. Facilitate the provision of effective and efficient HR tools, systems, processes & policies whilst ensuring an adequate level of their understanding by employees.

3. Lead and facilitate change, based on initiatives arising from business transformations whilst supporting the business with embedding the desired culture: energised collaborative & agile.

4. Provide professional advice and support to relevant business managers ensuring appropriate people management solutions are delivered.

ACCOUNTABILITIES

Business operations

· Deliver the HR-business aligned areas of focus within the operations function – attracting the best, investing in leaders, leadership for change – Change management, empowering the organisation.

· Contribute to business planning activities for the function, identifying and directing HR priorities, ensuring relevant interventions are planned and executed.

· Develop and drive the implementation of HR Commercial strategy within the wider HR agenda.

· Drive implementation of Integrated work systems HR Driven pillars (Organization, Leadership & Education)

· Drive specific projects identified as priorities from the HR strategy in order to improve business and organisational performance.

· Enhance an optimal business partnership & stakeholder management between Line Managers and HR, ensuring an integrated business approach.

Employee Relations

· Deliver and provide guidance on all people decisions, in order to enhance team performance, motivation & embed the energised, collaborative & agile culture.

· Lead and facilitate change and change management interventions timely and with minimal disruptions to business operations.

· Implement leadership development interventions to ensure that all employees are fully conversant with leadership capabilities and operating at the right passages.

· Ensures that the relationship between BAT and employees is managed appropriately with a clear and transparent framework underpinned by compliant organisation policies and practices.

Stakeholder Engagement

· Continuously engage with the relevant stakeholders to secure their cooperation and support in the realisation of business objectives.

· Lead in ensuring that line managers are trained and refreshed on internal policies & processes related to disciplinary & grievance handling.

· Build & maintain working relationships with key partners - HR specialist services (Reward, Organisational Effectiveness & Talent] and HR transactional shared services to ensure a high level of service excellence and support for the Operations function.

· Develop strong networks with HR Business Partners for Operations within the East & Southern Africa Area & across the Region to leverage on synergies, borrow & share best practises and eliminate any duplication of efforts.

· Ensure consistent and regular benchmarking with comparator companies.

EXPERIENCE, SKILLS, KNOWLEDGE

ESSENTIAL

General skills required

· Learning agility, ability to work with minimal supervision and delivery within tight timelines.

· Highly analytical & organised, structured in approach, ambitious, courageous and resilient.

· Ability to manage pressure and coping with a changing environment.

· Strong influencing, communication & stakeholder management capabilities.

· Ability to develop strong networks at all levels of the organisation as well as externally with the relevant stakeholders.

Functional skills required

· An understanding of key business challenges and an ability to identify opportunities where the HR function can make a difference.

· Strong understanding of HR practices within other benchmark/comparator companies and ability to implement key learnings.

· Ability to leverage the understanding of the business to provide HR solutions and services that are integrated with the goals of the business strategy.

Education / Qualifications / Experience Required

· Degree holder in any business field within HR post qualification – candidates from other disciplines with relevant experience are encouraged to apply.

· At least 8 years’ working experience, out of which 3 years have been at managerial level within an FMCG or busy environment.

· Industrial and Employee Relations experience, sound knowledge of employment Laws and Legislation.

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.

Apply Now

Values

At BAT, our values show us the way to bring our purpose to life. Serving as our compass, they navigate every aspect of our path towards A Better Tomorrow™ defining how we innovate, grow, and achieve success while setting high standards for individual achievement and collective progress. Rooted in integrity and collaboration, they empower us as pioneers of change in a world that never stands still ensuring we shape BAT's legacy with confidence and purpose.

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  • Truly inclusive
  • Do the right thing
  • Love for our consumer
  • Passion to win
  • Empowered through trust
  • Stronger together
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Take Control of Your Future with BAT

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers.

We believe that everyone has a place in our organisation. Whether you are seeking mentorship, diversifying your experience through international assignments or embracing innovative work methods, we’re here to propel your career aspirations and unleash your full potential.

We believe in you.
Join us at BAT, where purpose meets possibility, and your career story unfolds.

Employee Image

“It’s exciting to see how fast our new product categories evolve. We constantly hire talent with new capabilities who will drive this transformation. ”

Benefits

At our core, we understand your best work happens when you feel fully supported. Our meticulously
designed reward and benefits package are shaped to acknowledge your contributions and to magnify
your impact. As you grow, so do we.

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Social Wellbeing

Wellbeing is better when it’s shared. Benefits that foster a sense of community and connection among employees. The more time we make to give back and share what it means to live well with the communities around us, the closer we’ll be to them. We encourage positive social interactions inside and outside BAT, enhance collaboration, and create a supportive work environment where employees feel valued and connected.

Emotional Wellbeing

Balancing work and life to help you recharge and stay resilient. Benefits and initiatives that are designed to bolster our employees' mental health. At BAT we're fostering a culture of to help our employees to better manage life’s pressures and build resilience, no matter what life throws your way.

Physical Wellbeing

Good health is the cornerstone that allows everything else in our lives to align. Benefits that support our employees' physical health, expand coverage where needed it and promote healthy lifestyles, reducing stress and boosting overall energy and productivity.

Financial Wellbeing

Peace of mind is priceless, but it shouldn’t cost the earth. Benefits and initiatives designed to assist you in achieving financial stability and security, empowering you to make well informed financial decisions, alleviate financial stress, and enhance your short and long-term prospects.

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