GTR Europe Logistics Operations Manager

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

We have an exciting new opportunity for a dynamic and innovative individual to join our team in Global Travel Retail (GTR) as the Europe Logistics Operations Manager. This role is at the forefront of  GTRs European Operations business driving our key value of Passion to Win, ensuring our customer orders are fulfilled on time and in full, proactive resolution of supply challenges and maintaining a high level of warehousing standards at our 3PL site in Poznan. In addition to core logistics and warehousing operations responsibilities, this role will lead innovative interventions in the manufacturing processes to ensure our repacking facility in Poznan has the best quality products for our consumers. The role is part of the GTR Poznan SC leadership team, and expected to lead and contribute in shaping GTR Poznan team to be high performing team in years to come.

Your key responsibilities will include:

• Lead dedicated team in a spirit of expertise, performance, and collaboration while representing BAT GTR externally and serving as a role model for the Poznan Team
• Responsible for the 3PL management of end-market appointed logistics providers and ensures that all locations operate to the business defined standards and ways of working, monitor performance and service delivery
• Responsible for the Repack execution performed by 3PL in Europe WH including process and supplier management
• Represent and drive from the end-market perspective business processes for warehousing, transport, and customs ensuring high level of service to GTR customers
• Plan, organize and lead successful stock counts at assigned locations ensuring on-going stock control, cycle counts, and stock reconciliation processes are performed
• Manage, review, and monitor business controls in logistics functional areas, notably track and trace compliance, customs compliance, stock control, product handling and hygiene standards.
• Responsible to plan and manage budgets for assigned business activities, cost centers and projects, including suppliers’ invoice verification.
• Establish and embed a Continuous Improvement culture and Zero-loss mentality within key internal and external working groups

What are we looking for?

• Demonstrated experience in warehouse and logistics operations managing a complex network of products, customers and mode of transports
• Strong knowledge of enterprise and warehouse management systems such as SAP WMS, JDA, Blue Yonder or similar
• Experience with budgetary responsibilities and management
• Excellent analytical skills, rigor, and attention to the detail alongside resilience and ability to make prudent decision in ambiguous situations
• Learning agility and people agility, with demonstrated team management experience
• Effective communication with various stakeholders of diverse cultural and geographical background
• Problem-solving skills and ability to provide effective escalation and support point
• Languages: English - fluent speaking and strong writing, Polish.

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.