Job Details

BAT is evolving at pace into a global multi-category business.  We are on a mission to decrease the health impact of our industry 
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

JOB TITLE: Demand & Supply Assistant

FUNCTION: Supply Chain

SUB FUNCTION:  Demand & Supply

CITY & COUNTRY: Chiswick, London UK

What are the key objectives and expectations from this role?  

The Demand & Supply Assistant is responsible for supporting the inventory management of the UK & Ireland portfolio. As a team, we ensure stock is available to meet daily despatches to fulfil customer orders and Out of stock is avoided. You will be responsible for the daily reporting of Inventory across the end market location & our 3rd party warehouse, reporting low stock incidents, escalating where required & supporting in the replenishment plan. You will support monthly KPI reviews; forecast fulfilment rate, inventory health and demand forecast accuracy.

What is the direct impact of this role on the team or organization?

The Demand & Supply Assistant contributions enhance the supply chain’s reliability and adaptability, enabling the business to meet evolving demands and deliver on its commitment to operational excellence. By managing key processes, the role helps the organisation meet service level agreements (SLAs), sustain product availability, and strengthen customer satisfaction.

• Inbound Order Coordination: Assist in organising inbound shipments of finished goods into the 3PL warehouse, ensuring alignment with carriers and internal teams.
• Inventory Monitoring: Support inventory control activities, including stock level checks and updates in relevant systems.
• Reporting: Generate and distribute daily reports on stock levels, sales performance, and inbound shipment statuses.
• Replenishment Support: Assist in managing replenishment orders for regular stock and promotional items, ensuring accurate tracking until delivery.
• Continuous Improvement Participation: Assist in identifying inefficiencies and proposing practical solutions to enhance Supply Chain processes.

ESSENTIAL

Experience Required

• Familiarity with supply chain processes, particularly order fulfilment and inventory management.
• Proficiency with office productivity tools (e.g., Microsoft Excel) for reporting and data management.
• Experience within an FMCG company

Technical / Functional / Leadership Skills Required

• Strong organisational skills with attention to detail.
• Good communication skills for liaising with internal and external stakeholders.
• Basic understanding of ERP or inventory systems (e.g., SAP, D365, or similar).

Education / Qualifications / Certifications Required

• Business related degree or similar

BENEFICIAL

• Familiarity with business intelligence tools for reporting and analysis.
• Supply Chain/Inventory Management Systems (Kinaxis)

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What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.

We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.