Expression Of Interest: Process Improvement Manager - Operations Finance

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

GRADE: G35

JOB TITLE: Record to Report (RtR) Process Improvement Manager – Operations Finance

EXTERNAL JOB TITLE: Record to Report (RtR) Process Improvement Manager

FUNCTION: Global Business Solutions (GBS)

SUB FUNCTION:  Record to Report End to End Team

DISCLAIMER: We might not have an open role at this moment, but, because our work environment is very dynamic, we would love to hear from you!  We encourage you to apply and the moment we have a suitable position for your profile, the Recruitment Team will contact you as soon as possible.

The Process Improvement Manager for Operations Finance areas within the Record to Report End to End team uses his/her extensive process expertise to design optimal process and system solutions and to enable transformation initiatives.

The incumbent represents the Operations Finance discipline on behalf of the RtR End to End team as an acknowledged expert in the field, providing functional knowledge and guidance to drive continuous improvement and process adherence.

Role scope and remit

1. Business and Operational

• Engage with GBS RtR Hubs, CoEs, business representatives, and IDT to identify process gaps, validate improvements, and support system/process redesign or new tool implementation.
• Participate in global process improvement and decision-making forums, presenting proposals and contributing to solution design.
• Manage local, regional, and global system/process changes (including waivers) with proper governance and controls to ensure compliance and effectiveness.
• Partner with Global Data Management and Data Strategy to embed key data aspects that enhance process design, governance, and data quality improvements.
• Lead and monitor small to medium-sized initiatives, ensuring effective project management, risk mitigation, and corrective/preventive actions through quality audit processes.

2. Transformation

• Coordinates processes continuous improvement initiatives [small/medium size] and the efficient design/re-design of the RtR template for the allocated process area, but also cross-functionally/cross-sub-functionally, ensuring that they meet the business objectives [including standardization, automation, controls, and data harmonization aspects] and support the appropriate blend of automated and manual process solutions.
• Monitors benefits delivery for the improvement initiatives.
• Leveraging Process / Data Analytics, builds and articulates business cases that provide compelling guidance on how proposed change will create value to the business moving forward.
• Monitors the accuracy and relevance of performance standards including the evaluation of performance metrics, reporting, and making recommendations as required.

3. Relationship

• Build and maintain strong working relationships with Functional CoE teams, DBS teams, BOC, and other key stakeholders.
• Contribute valuable insights in interactions with peers and stakeholders to support effective decision-making.
• Drive productive discussions and ensure clear, impactful communication across all channels.
• Foster collaboration with other teams to share knowledge, best practices, and improvement opportunities.
• Promote strong teamwork and cross-functional/departmental collaboration to achieve common goals.

EXPERIENCE, SKILLS, KNOWLEDGE

EXPERIENCE

• Minimum 3 years’ experience in RtR functional areas (Operations Finance) within a multinational environment, with a strong focus on process improvement and business excellence.
• Solid understanding of RtR technology; hands-on experience is an advantage.
• Proven application of continuous improvement frameworks, methodologies, and tools.
• Practical experience in managing projects across multiple geographies.
• Strong background working in a multinational matrix organization.

SKILLS (Technical / Functional / Leadership)

• Strong ability to develop, communicate, and execute clear action plans.
• Solid business acumen, with experience in the tobacco industry considered an advantage.
• Solution-oriented mindset with creative, out-of-the-box thinking.
• Proven drive for results, with strong change management and persuasion skills.
• Proficiency in English at B2 level or higher.

EDUCATION

• Education: University Degree

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.