Quality Officer

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

Your key responsibilities will include:

• Perform daily quality checks, inspections, and data entry in line with Global Quality Standards, QMS requirements, and VISTA inspections, ensuring accurate and timely reporting to relevant stakeholders.
• Calibrate designated laboratory equipment at required intervals and support laboratory operations with strong compliance to Environmental Health & Safety practices.
• Monitor quality performance across Operations, identify issues early, and collaborate with QA Leads to address non‑conformances, infestation risks, and process gaps.
• Audit processes, verify product specifications, and support investigations for customer feedback, incoming materials, and non‑conforming products to maintain product integrity.
• Contribute to quality initiatives, NPI projects, and continuous improvement activities while promoting a culture of safety, teamwork, change readiness, and strong compliance standards.
• Work closely with fellow quality personnel and operational teams, supporting quality education, fostering positive working relationships, and ensuring all QA reports are delivered On Time In Full.

What are we looking for?

• Diploma or degree in Science, Quality Management, Manufacturing, Food Technology, Chemistry, or a related field, with experience in quality control, quality assurance, or a production environment.
• Solid understanding of GMP, QMS, hygiene standards, and quality processes used in regulated or fast‑moving consumer goods industries.
• Comfortable using digital tools, including Microsoft Office and reporting systems, to manage data and support daily quality activities.
• Strong attention to detail supported by analytical thinking, problem‑solving ability, and confidence in root‑cause investigation.
• Able to work both independently and collaboratively, with clear communication skills for reporting, teamwork, and cross‑functional support.
• Thrives in a fast‑paced, compliance‑driven environment, with bonus points for experience in FMCG, tobacco, beverage industries, or familiarity with ISO standards.

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.