Training Officer

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

Your key responsibilities will include:

• Deliver engaging and effective training sessions for operations teams, covering production, quality, engineering, warehouse, and logistics.
• Facilitate onboarding programs for new operational employees, refresher sessions, and compliance training to ensure operational excellence and audit readiness.
• Collaborate with SMEs to design, localize, and update training materials (SOPs, job aids, e-learning, simulations).
• Conduct Training Needs Analysis (TNA), develop structured learning paths, and coach line trainers to strengthen peer-to-peer learning.
• Support certification programs (e.g., skill matrix validation, competency checks, technical assessments).
• Track training completion and effectiveness using KPIs, post-training follow-ups, and on-the-floor evaluations.
• Ensure training records are audit-ready and aligned with company policies.
• Lead or participate in cross-functional projects on process improvement, digital learning, and capability development.

What are we looking for?

• Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering, or related major.
• Minimum 2 years’ experience in training delivery, facilitation, and instructional design, preferably in FMCG, manufacturing, or similar industries.
• Strong knowledge of training design methodologies (blended learning, micro learning, simulations, e-learning).
• Proven experience conducting Training Needs Analysis (TNA) and implementing learning interventions.
• Ability to measure training effectiveness and link outcomes to operational KPIs.
• Excellent communication, facilitation, and stakeholder management skills with the ability to influence across all levels.
• Strong organizational and project management skills; experience with digital learning tools is a plus.
• Proficiency in PowerApps, Power BI, and MS Office to track training completion, skill compliance, and generate insights for management.

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.