Digital Product Manager (Supplier Data)

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. 
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

BAT UKIS LOOKING FOR A DIGITAL PRODUCT MANAGER (SUPPLIER DATA)

JOB TYPE: Permanent

FUNCTION:Operations

SALARY RANGE:Competitive salary package + excellent benefits + market leading bonus

LOCATION:Southampton, United Kingdom

ROLE SUMMARY

What are the key objectives and expectations from this role?

Lead the design, implementation, and continuous improvement of digital procurement platforms, including Source to Pay (S2P), Supplier Management, Contract Lifecycle Management and Process Orchestration and intelligent intake solutions. Drive the adoption of agentic AI to automate, optimize, and personalize procurement workflows, ensuring seamless integration with business needs and improving value delivery.

This role is pivotal in redefining procurement operations, enabling data-driven decision-making, and elevating user experience through sophisticated digital solutions. It will involve the following activities:

• Serve as the Product Owner for digital procurement processes and platforms.
• Define, optimise, and continuously improve digital processes and policies.
• Drive the transformation and adoption of digital Source-to-Contract (S2C) initiatives.
• Liaise cross-functionally to ensure process excellence and alignment with business objectives.
• Maintain relationships with technology providers and lead all aspects of platform performance.
• Develop and implement the strategic roadmap for digital procurement solutions.
• Prioritise initiatives to improve value and drive continuous improvement.

What is the direct impact of this role on the team or organization? 

ROLE DUTIES AND ACCOUNTABILITIES

• Lead the end-to-end product lifecycle for procurement orchestration and intake platforms, from ideation to deployment and continuous improvement.
• Build and implement AI-driven workflows that automate and optimize procurement processes, using agentic AI to enable self-service, guided buying, and intelligent approvals.
• Collaborate with cross-functional teams (Procurement, IT, Finance, Business Units) to collect requirements, define user stories, and ensure solutions align with business objectives.
• Drive digital adoption and organisational change across the procurement function, ensuring user engagement and improving platform return on investment.
• Monitor and analyse platform performance using advanced analytics, finding opportunities for further automation, efficiency, and user experience improvements.
• Stay at the forefront of digital procurement trends, benchmarking against outstanding practices and integrating new technologies (e.g., generative AI, process mining, conversational interfaces).
• Sustain connections with technology vendors and partners, ensuring delivery of robust, scalable, and secure solutions.
• Foster a culture of innovation and continuous improvement within the procurement digital ecosystem.

EXPERIENCE, SKILLS, KNOWLEDGE

ESSENTIAL

Experience Required

• Confirmed experience delivering process optimisation within Source-to-Settle.
• Demonstrated track record of implementing AI-driven process automation or orchestration solutions.

Technical / Functional / Leadership Skills Required

• Strong understanding of digital procurement platforms and S2C processes.
• Hands-on experience with agentic AI, RPA, or intelligent workflow platforms (e.g., ServiceNow, Coupa, Fair Markit, Celonis, etc.).
• Strong analytical skills with the ability to translate data insights into actionable improvements.
• Excellent partner management and communication skills, with experience driving digital transformation initiatives.

Education / Qualifications / Certifications Required

• Bachelor's degree or equivalent experience in business, Engineering, Computer Science, or related field.
• Relevant certifications in product management, procurement, or digital transformation (e.g., Agile, Lean Six Sigma, CIPS, etc.).

BENEFICIAL

• Experience with procurement technology solutions (e.g., Coupa, SAP Ariba).
• Experience with generative AI, process mining, or conversational AI in a procurement context.
• Exposure to global procurement operations and large-scale technology rollouts.
• Advanced degree or equivalent experience (e.g., MBA, MSc) or specialized training in digital product management.

BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives.
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes.

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.

We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.