Operations Master Data Manager

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

This role is location‑agnostic and can be based in the UK, Romania, Malaysia, or Poland.

Your key responsibilities will include:

• Ensure integrity of the GOM (Global Operating Model) is maintained through adherence to the Global (and cross functional) process and governance.
• Ensure that issues with data integrity or misalignment between systems or entities are resolved by the relevant owners in a timely manner within agreed SLAs.
• Ensure stakeholders are managed across all aspects of data management, including issue resolution, process optimisation and data literacy.
• Lead an ongoing review of master data administration process, standards and governance. Manage a (minimum) rolling 12-month work plan of prioritised proposals to drive continuous improvement and innovation across Operations master data administration. Oversee implementation of agreed changes via the Master Data Team Leads and their Analyst reports.
• As a master data knowledge expert (SME), contribute to and agree content and context on behalf of the Global Data Management Team for all global, regional and local MDM projects and drive the implementation of changes across the global master data administration environment as applicable.
• Connect demand from the business functions with service team via quarterly planning mechanism, ensuring data management team has business context and prioritisation of deliverables.
• Govern the Global Data Management Teams risks, SLAs, KPIs, issues, changes, dependencies regarding coordination with BAU and the numerous local, regional and global projects involving master data.

What are we looking for?

• Expert level knowledge and understanding of SAP Material Master Data, Master Data processes, management, governance and controls under the Global Operating Model (GOM) and TaO.
• Understanding of BAT’s supply chain processes, the Group’s products and impact of Central IT proposals/strategy on supply chain operations highly desirable.
• Proven and strong influencing skills: ability to debate, engage and reason successfully with peers, sub-ordinates and senior management up to global functional level.
• Highly numerate/analytical and strong attention to detail.
• High degree of IT, Supply Chain and SAP systems literacy.
• Strong communication/interpersonal skills - rational, logical process-driven thinking, assertive, tenacious and self-disciplined; decisive/determined decision maker, structured, planned approach to work.
• Proven team management and leadership capabilities and competent and experienced in project management techniques.
• Ability to deconstruct complex scenarios and review with senior collaborators in straightforward and clear messages.

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.