Executive Assistant Team Lead

BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry

To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

ROLE SUMMARY

At BAT, we are evolving at pace, and we are looking for an experienced Executive Assistant Team Lead to help shape how senior leaders work, collaborate and succeed across Central Europe.

This is more than an executive support role. As a trusted partner to the Area Director Central Europe, you will play a pivotal role in enabling leadership effectiveness, driving operational excellence and connecting stakeholders across markets and functions. At the same time, you will lead a team of Executive Assistants, helping them grow, collaborate and deliver outstanding support in a dynamic international environment.

If you thrive in a fast-paced setting, enjoy building trusted relationships with senior leaders, and are passionate about developing people and improving ways of working, we would love to hear from you.

Your key responsibilities will include:

• Partner closely with the Area Director Central Europe to manage priorities, coordinate strategic activities and support effective decision-making.
• Lead complex calendar management, leadership meetings, travel arrangements and key business engagements.
• Build strong relationships with senior stakeholders across Central Europe and the wider BAT organization, ensuring seamless collaboration and communication.
• Handle confidential and sensitive information with professionalism, sound judgement and discretion.
• Lead, coach and support a team of Executive Assistants, encouraging collaboration, knowledge sharing and professional development.
• Foster an inclusive, high-performing team culture where everyone can contribute and grow.
• Identify opportunities to simplify processes, enhance efficiency and improve the overall stakeholder experience.
• Drive continuous improvement initiatives and encourage the adoption of digital tools and innovative ways of working.
• Champion best-practice sharing and strengthening the Executive Assistant community across the area.

What are we looking for?

• At least 5 years of experience as a Senior Executive Assistant or in a similar business support role within a complex, international environment.
• Experience partnering with senior executives and managing multiple priorities with confidence and professionalism.
• Previous experience leading, coordinating or mentoring teams, with a passion for developing people.
• Strong organizational skills and the ability to anticipate needs, solve problems and adapt to changing priorities.
• A track record of improving processes and driving efficiencies.
• Excellent communication and relationship-building skills, with the ability to influence and collaborate across diverse teams.
• High levels of integrity, discretion and sound judgement when handling confidential matters.
• Fluency in both English and German.
• Advanced MS Office capabilities and working knowledge of SAP.

What Success Looks Like?

You are:

• A proactive and trusted partner who takes ownership and delivers results.
• An inclusive leader who brings out the best in others.
• A skilled communicator who builds strong relationships at all levels.
• Comfortable navigating ambiguity and working in a fast-changing environment.
• Curious, solution-oriented and always looking for better ways to work.
• Passionate about creating positive experiences for leaders, colleagues and stakeholders.

What we offer you?

• A range of attractive benefits such as full subsidy of the ‘Deutschland-Ticket’, discounts with fitness centres and Corporate Benefits, diverse online and offline training and development opportunities to nurture your functional & leadership development, and so much more.
• The possibility to flexibly shape your working hours– remotely or at the office.
• Probably one of the best offices in Hamburg’s city centre with a breathtaking Alster view, providing a state-of-the-art working environment and a dedicated Oasis area to switch off and celebrate successes together in regular after works and office parties.
• The opportunity to shape the transformation of an entire industry, we prioritise continuous improvement within a transformative environment, preparing for ongoing changes.
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here. Find out more by visiting our Hamburg career page.

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions. Collaboration, inclusion, and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture). Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.