BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
British American TobaccoDigital Business Solutionshas an exciting opportunity for a Lead Designer – SAP S/4HANA Operations (EWM) in Kuala Lumpur, Malaysia
We are seeking a Senior Manager–level Lead Designer specializing in SAP S/4HANA with deep expertise in Extended Warehouse Management (EWM). This role will serve as the operational build authority for Warehouse and Logistics processes, driving solution strategy, build standards, and ongoing improvement within our S/4HANA landscape. Ideal candidates will have hands-on experience in either leading S/4HANA implementations or supporting mature S/4 environments, combined with strong leadership and stakeholder management capabilities.
Your key responsibilities will include:
- Lead build and architecture of end-to-end SAP EWM solutions, including inbound, outbound, and internal warehouse processes, bringing to bear S/4HANA standard methodologies.
- Conduct and facilitate solution design workshops, gathering business requirements and translating them into scalable solution designs aligned with organizational goals.
- Lead all aspects of configuration, build, testing (SIT/UAT), and deployment of EWM capabilities, ensuring seamless integration with modules including SD, MM, PP, QM, and supporting technologies
- Partner with multi-functional teams to ensure operational excellence, including supply chain, logistics, production, and IT collaborators; act as the primary EWM process SME.
- Provide leadership and mentorship to functional and technical teams, build internal capability and supporting long term SAP maturity. Manage the end-to-end change lifecycle, from requirements gathering and fit-gap analysis to impact assessment, approvals, transition, and post-implementation support
- Ensure all changes align with organizational processes, governance frameworks, and approval criteria. Review and approve cost estimates from third-party service providers, recommending robust and scalable business solutions
- Lead all aspects of quality assurance activities, audits, SOX compliance, support release, deployment, and service operations. Drive continuous improvement initiatives (CSIP) to enhance quality, strengthen standards, and promote lean practices
What are we looking for?
- 10+ years of experience in SAP EWM, including hands-on implementation, configuration, and support across inbound, outbound, stock transfers, RF processes, and warehouse structure design.
- Demonstrable experience in multiple full-cycle SAP EWM or S/4HANA implementations in a lead or architect role. Deep functional knowledge of warehouse logistics processes and integration with cross modules such as PP, MM, SD, QM, SCM.
- Ability to manage large project workstreams, including planning, estimation, reporting, and leading multi-disciplinary teams. Strong analytical, problem-solving, and communication skills, with demonstrated effectiveness in business stakeholder engagement.
- Experience designing and supporting S/4HANA EWM 2021 or newer editions preferred. Experience in large global organizations with multi-country stakeholder interactions and use of in-sourced/out-sourced IT services
- Good communication, engagement, analytical, and negotiation skills, including conflict resolution and vendor management
- Knowledge of DevOps, Agile/SaFE, ITIL, processes for implementing organizational changes, and regulated environments (SOx, GDPR)
- Demonstrable ability to deliver solutions end-to-end, from requirements and fit-gap analysis to build, testing, implementation, and support
- Familiarity with integration frameworks such as IDOCs, BAPI, qRFC, CIF. Experience with Fiori apps, warehouse KPIs, and operational dashboards
What we offer you?
- We offer a market leading annual performance bonus (subject to eligibility)
- Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
- Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
- You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
- We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
