BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
British American Tobacco Serbia has an exciting opportunity for an IDT Operations Services Analyst in Vranje
The position holder will lead the execution of local Operations IDT Services activities to support Business plan delivery.
Your key responsibilities will include:
- Ensuring implementation of the global IDT strategy in business through definition of business requirements, execution of IDT projects and deployment and management of agreed services via applications and technologies
- Plays an important role in the application-related aspects of designing, testing, operating and improving IDT services, as well as in developing the skills required to operate, supervise and review the IDT organization's applications.
- Develop, maintain, optimize and maintain IDT local infrastructure, with focus on local network and data center
- Monitors and improves cybersecurity position of the site, acting proactively, but also responding fast in case of cybersecurity incident and following latest BAT procedures
- Preparing IT Service Continuity plans in response to Business Continuity Plans, including regular updates and testing
- Ensure governance, compliance and performance of relevant IDT vendors / service providers / contractors via appropriate contracts and Service Level Agreements, keeping them actual for the services/goods provided
- Ensure resolution of IDT issues impacting business performance - act as the escalation point for IDT in the Business Unit
- Manage finance and budgets (forecasts, actual vs planned., etc) for business-as-usual activities and projects on time, taking care of budget utilizations and savings opportunities
- Business analysis activities in support of the deployment of global / regional / local solutions
- Ability to lead people in efficient and motivating way in accordance with legal framework, leadership people skills
What are we looking for?
- University degree - graduated
- Proficient level of English and Serbian language
- 3 - 5 years of work experience including a business facing IDT role and/or IDT Services environment
- Experience in large global organization using in-sourced and out-sourced IDT services and working with standard global processes
- Skills in project management, change management and project life cycle planning skills will be considered an advantage
What we offer you?
• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
