BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
Role Title Digitalization Manager
Grade G35
Role Purpose
The Digitalization Manager drives the design, deployment, and adoption of digital solutions that enhance the connectivity, visibility, and performance of the end-to-end supply chain.
The role acts as a catalyst for digital transformation across suppliers, factories, primary and secondary logistics through identifying pain points, simplifying processes, and deploying scalable, industry-leading technology solutions.
This position plays a critical role in shaping the future supply chain ecosystem by leveraging analytics, automation, and emerging technologies to unlock value.
Key Responsibilities
- Develop and maintain the digitalization roadmap for supply chain, aligned with global business and technology strategies.
- Identify opportunities for automation, simplification, and digital enablement across E2E supply chain processes.
- Support strategic initiatives such as (and not limited to) smart factory, digital twins, supply chain synchronization and integrated business planning.
- Lead digital projects from concept through deployment, including scoping, design, testing, training, and roll-out.
- Partner with IT/DT, global teams, vendors, and supply chain SMEs to deliver high-quality digital solutions (e.g., RPA, dashboards, advanced planning systems, AI-driven forecasting).
- Drive development of BI dashboards, predictive analytics models, and value-driven insights for improved decision-making.
- Support the integration of category, factory, logistics, and financial data into unified digital platforms. Identify manual, repetitive, or error-prone processes and drive automation through RPA, workflows, and self-service tools.
- Promote lean practices and ensure digital tools complement process improvement. Conduct post-implementation reviews to evaluate value delivery.
- Act as a bridge between supply chain teams, manufacturing, digital/IT teams, and global transformation programs.
- Champion a digital-first mindset and foster a culture of innovation. Facilitate training, capability building, and digital literacy initiatives across the supply chain function.
- Be a center-point of cost efficiencies through digitalization.
Key Deliverables
- E2E Supply Chain Digitalization Roadmap (annual refresh).
- Standardized and automated KPIs and dashboards
- Digital solutions for inbound supply, manufacturing, primary and secondary logistics (outbound to last mile e.g., automation, digital workflows, control towers).
- Robust data governance model and improved data quality metrics.
- Efficiency gains (cost savings, effort elimination, work hours saved, error reduction, improved cycle times, automated data/decision-making).
Knowledge, Skills & Experience
Essential
- 5–10 years’ experience in supply chain, digital transformation, operations, or business process improvement.
- Strong understanding of E2E supply chain processes (planning, manufacturing, warehousing, logistics).
- Hands-on experience with BI tools (Power BI, Tableau), automation tools (RPA – UiPath/Power Automate), and data modelling.
- Strong project management experience in deploying digital/technology solutions.
- Ability to translate business needs into digital requirements and vice versa.
Leadership Behaviours
- Digital & data-driven mindset
- Strategic thinking with strong business acumen
- High collaboration in matrix environments
- Strong influencing and stakeholder management
- Change leadership & user adoption focus
- Innovation and continuous improvement orientation
What we offer you?
- We offer a market leading annual performance bonus (subject to eligibility)
- Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
- Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
- You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
- We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
