BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
British American Tobacco Poland has an exciting opportunity for a Key Account Manager in Warsaw
As a Key Account Manager, you will drive growth with key customers in the convenience/kiosks/petrol station or proximity channel. You will shape and execute consumer/shopper‑focused strategies, lead annual negotiations, and ensure efficient assortment, distribution, and product visibility. Working closely with cross‑functional teams and field sales, you will coordinate national and local initiatives, analyze market and shopper trends, and support accurate forecasting to strengthen our commercial performance
Your key responsibilities will include:
- Driving and growing partnership with key customers within one of two channels: convenience or kiosks/fuel stations
- Building deep customer and channel understanding to support strategic decision making
- Developing and implementing customer strategies aligned with the company’s business objectives
- Delivering sales growth across your customer portfolio, anchored in the company’s strategic pillars
- Leading annual commercial negotiations at both local and international levels
- Ensuring optimal assortment, distribution, and product visibility in line with brand and category strategies
- Collaborating closely with Marketing, Consumer Excellence, Legal, Finance, and Logistics to deploy comprehensive solutions enhancing sales and market share
- Partnering with field sales and merchandising teams to coordinate local initiatives and implement central strategies
- Analyzing market trends and sellout data to identify shopper behaviors and growth opportunities at channel and customer level
- Monitoring product availability and evaluating sales forecast accuracy
What are we looking for?
- Minimum 2 years of experience in handling key customers within the FMCG sector, including participation in at least two full negotiation cycles with top clients
- Strong negotiation skills with a proven track record of successful outcomes
- Advanced analytical capabilities and strategic business thinking
- Creativity, independence, and a proactive, solution-oriented approach
- Ability to build long-term relationships with customers and internal stakeholders
- Comfortable working in an international, inclusive environment
- Advanced/native proficiency in Polish and a very good command of English (at least B2 level).
What we offer you?
- We offer a market leading annual performance bonus (subject to eligibility)
- Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
- Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
- You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
- We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
British American Tobacco Polska Trading sp. z o.o., in compliance with Article 24(6) of the Act of 14 June 2024 on the Protection of Whistleblowers (the “Act”), has established an internal reporting procedure (the “Procedure”). The Procedure is available on the British American Tobacco Poland website under “Our Procedures and Policies.”Under the Act, protection applies to individuals who submit a report in good faith. Submitting a report while knowingly aware that no violation of law has occurred may constitute an offense under Article 57 of the Act, punishable by up to two years of imprisonment.
