Job Details

BAT is evolving at pace into a global multi-category business. We are on a mission to decrease the health impact of our industry.
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

The Senior Order to Cash Analyst will perform specific Order to Cash activities as per the internal guidelines and Task level description in a timely and consistent manner as per the agreement with relevant end market stakeholders and his line manage and by adhering to the specific controls framework.

Your key responsibilities will include:

• Effective and timely delivery of Order to Cash processes according to the agreed deadlines and in line with audit recommendations;
• Provide support for Subject Matter Experts and Team Leader for Order to Cash specific activities, while also ensuring all controls are in place as per the agreed SLA’s and internal procedures

• Maintain a close relationship with the EM/ Customers, responding to their queries in a timely and accurate way
• Support the activities in scope for migration to be moved into shared service, in line with the migration framework and plan.
• Assist in the identification of continuous improvements to the GBS Order to Cash processes, while making effort to acquire/ learn further skills / knowledge for personal development

What are we looking for? Ideal candidate:

• Has a problem-solving attitude and positive thinking attitude;
• Can strongly understand the cross-departmental impact;
• Is detailed oriented and able to perform in a high-pressure environment;
• Able to create cooperative environment within the team; Is customer oriented and has an ability to prioritize own activities;
• Has an ability to communicate at all levels and apply high professional standards;

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.