Utilities Technician

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

Role Positioning and Objectives 

The Utilities Technician has accountability to operate and maintain all services (boiler, vacuum pumps, compressor, generator and water supply) for factory operation and overall site. He / she is responsible to develop preventive maintenance and action plans to eliminate breakdown related losses and maintenance costs in the long term. He / she is also responsible for implementing key IWS initiatives to achieve the overall targets and support the Compelling Business Needs. The Utilities Technician will own the planning and cost of maintenance of the services in charge.

Your key responsibilities will include:

• Lead daily engineering meetings (DDS) and collaborate with module leads, operators, and stakeholders to ensure cohesive and flexible operations.
• Provide end-to-end technical support for utility services, including execution of maintenance plans, R&M activities, and spare parts availability.
• Participate in Daily Management System (DMS) activities, driving continuous improvement through CL/CIL/BDE/DH practices and loss elimination using IWS tools.
• Ensure all maintenance documentation is updated and aligned with technical standards.
• Liaise with OEM suppliers and local vendors for spare part ordering, modifications, and fabrication support.
• Ensure compliance with EHS, QA, and HSE key elements, including Pulsar, Risk Assessments, and Permit-to-Work processes.
• Drive root cause analysis and deliver breakthrough results in process reliability, downtime reduction, and cost efficiency aligned with ESG goals.
• Foster a positive working environment, maintaining strong internal and external stakeholder relationships to support continuous improvement initiatives.

What are we looking for?

• Diploma in Mechanical Engineering with 3–5 years of relevant experience in utilities or plant maintenance operations.
• Certificate in Plant Maintenance Engineering or Boiler Operations is an added advantage.
• Adequate knowledge of problem-solving tools such as 5 Whys and 6W2H, along with familiarity with general factory standards like 5S, EHS, and Good Manufacturing Practices.
• Proficient in Microsoft Excel for data analysis, and MS Word/PowerPoint for documentation (e.g. OPLs and Work Instructions).
• SAP experience is an added advantage.
• Strong communication and interpersonal skills across all levels of the organization.
• Demonstrates team leadership, a collaborative mindset, and a strong sense of ownership and urgency in executing tasks.

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.