Job Title:  Quality Technician

Job Number:  14641

Country: Viet Nam

Location: TP Ho Chi Minh 

Function: Operations 

Level: Non-management 

Grade: NM 

Job Type: Permanent 

Contractual Legal Entity: VINA-BAT JV Co. Ltd. (VN16) 


1) Business:

-          Ensure Vietnamese contract/licensed manufacturing and SMD operations to timely produce and deliver the desired quantity of top quality standard cigarette products by providing appropriate Quality services.

-          Plan tasks/activities for implementation of infestation control service in contract/licensed              manufacturing factories to ensure product integrity.

-          Plan tasks/activities for customers/consumers satisfaction improvement and mutual business benefits.

Ensure our MQI/PQI/RQI achieved the specified targets to ensure product competitiveness.


2) People:

-          Leadership

·         Lead the RQI visual assessment team to cultivate quality culture within the company

·         Supply quality & infestation training and education to company personnel and 3rd party’s factories.

-          Management

·         Ensure FPI performances of SMD factory are reported with cause analysis and action plans to Line Manager timely.

·         Ensure customer feedbacks are responded timely with customer’s satisfaction.

·         Ensure infestation service is implemented at 3rd party’s factories to minimize infestation risks to own products.

·         Ensure materials specifications are kept up-to-date.

·         Ensure quality & infestation training materials are up to date & carry out training for newly-recruited BAT staff and 3rd party’s factories.

-          Relationships

·         Generate Quality information for relevant factories and liase with Manufacturing (PMD) for continual improvement.

·         Liase with LM/CM factories for customer satisfaction improvement.

-          Innovation

To continually seek the opportunity to improve customers’ satisfaction; this includes embarking on opportunity to develop supplier-customer quality partnership.


3) Knowledge, Skills and Experience


Minimum Education, Training and Experience

·         University Graduated.

·         Experience in quality assurance system and ISO 9001:2000 systems.

·         Be familiar with cigarette making and packing operations.

Skills & Specialization Required

·         Be able to influence & motivate the local operating staff.

·         Possess good training skill.

·         Possess analytical skills in interpreting quality data

·         Be able to communicate well in English & Vietnamese both verbally & in writing.

·         Be able to work well & build effective relationship with colleagues & external counterparts.

Possess intermediate IT skill namely MS Power Point, MS Word, MS Excel.


British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

Job Segment: Technician, Maintenance, Supply, QA, Quality, Technology, Manufacturing, Operations

Apply now »
Find similar jobs: