Senior Manager - Modern Oral Technologies

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Date: Mar 26, 2021

Location: Winston Salem, NC, US

Company: British American Tobacco

Job Number: 29427

Reynolds American Incorporated is positively transforming the tobacco industry. We’re a family of companies that strives for success in everything we do. The future inspires us because our people are igniting the breakthroughs that are redefining the ways adult tobacco consumers enjoy tobacco in the 21st century.

When other companies talk about growth, they only talk about size. At Reynolds American, we focus on the growth of our people. We take pride in each other’s growth and well-being throughout our careers. We invest in your career and total well-being because we know our companies succeed when our people thrive.


Reynolds American Inc. is an indirect, wholly owned subsidiary of British American Tobacco p.l.c., and the U.S. parent company of R. J. Reynolds Tobacco Company; Santa Fe Natural Tobacco Company, Inc.; American Snuff Company, LLC; Modoral Brands, Inc.; R. J. Reynolds Vapor Company; Lorillard Licensing Company, LLC; Reynolds Brands, Inc.; and Vuse Stores LLC.  This position is with R.J. Reynolds Tobacco Company (2004).

Here, you’ll have the opportunity to work on iconic brands and revolutionary products by collaborating with visionary, principled and passionate people every day.

RJRT R&D – Senior Manager – Modern Oral Technologies

Reynolds American Inc. is the parent company of R.J. Reynolds Tobacco Company; American Snuff Company LLC; Santa Fe Natural Tobacco Company, Inc., and R.J. Reynolds Vapor Company.  RAI is a wholly owned subsidiary of British American Tobacco (BAT).

The employees of RAI and its subsidiaries are committed to innovation with purpose: transforming the tobacco industry. Our employees are invited and expected to think and act boldly - and are rewarded for it. Our people drive the innovation and ignite the thought leadership that is transforming an entire industry.

We offer employment opportunities with a meaningful purpose, and employees are empowered to make a difference as soon as they join the team. It's an exciting, creative, and fast-paced environment.

Position Description:

A primary responsibility of Senior Manager – Modern Oral Technologies will be to identify and evaluate new technologies and materials to drive improvement in current products, as well as to facilitate development of new products in the Modern Oral category.  This role will involve collaboration with various stakeholder groups to ensure that solutions are aligned with our commercial strategy. The incumbent will be responsible for identifying existing technological and intellectual property gaps.  Appropriate recommendations will be made by the incumbent to mitigate these gaps through collaborations with external vendors, research organizations, or similar.  This position will report through a Senior Director within Next Generation Product Development management.  The candidate filling this role will have both managerial and individual contributor responsibilities.



The scope of this role encompasses a broad range of applicability, including, but not limited to modern oral products manufactured using pharmaceutical grade nicotine, as well as products in dietary supplement and nutraceutical categories.  Product formats will range from modern oral white pouch to completely dissolvable lozenge or chew type products.  The ideal candidate will possess a strong fundamental science background, e.g. Chemistry, Chemical or Materials Engineering, Food Science, and the ability to work in a fast-paced team environment. 



Accountabilities/Principal Duties and Responsibilities:

The Senior Manager – Modern Oral Technologies must exhibit strong project management and technical leadership skills. The incumbent should have prior experience with management and talent development of others.  The Senior Manager will be expected to oversee and drive the execution of multiple projects with changing priorities and aggressive timelines. He/she must be a self-starter, demonstrate competency regarding technology scouting and open innovation.  The candidate must possess excellent communication skills as he/she will work with diverse, multi‑functional project teams. The incumbent will collaborate across numerous internal functions, as well as with external vendors, to deliver successful outcomes within specified timelines.

  • Manage a team with focus on providing enabling technologies to ensure that RAI and associated entities’ brands have a robust pipeline of break-through, consumer-centric products
  • Manage a team with focus on developing external research relationships 
  • Provide scientific support to advance development across multiple product formats (pouched products, pressed tablets, lozenges, gums)
  • Make and defend recommendations for external investment
  • Ability to work cross-functionally and support project teams to execute new solutions
  • Provide technical support for commercialization
  • Responsible for the direct management and development of direct reports
  • Assist upper management with development of sub-functional and functional strategy
  • Responsible for identifying and utilizing emerging technologies and processes to deliver against the Company’s objectives
  • Develop projects, determine technical objectives, make recommendations for the selection of project staff and organize the effort to meet technical objectives
  • Establish partnerships with various associations, academia, governmental agencies, technical and scientific consultants, etc.




Job Requirements:


Education: Preferably a Master of Science (M.S.) with 5+ years of experience or Doctor of Philosophy (Ph.D.) degree with 3+ years of experience in Chemistry, Chemical Engineering, Materials Engineering, Food Science, or equivalent experience.  Bachelor of Science (B.S.) degreed candidates with 10+ years’ relevant experience will be considered. 


Required Skills:

  • Proficient in Microsoft Office software
  • Excellent project management, time management, team collaboration, and organizational skills
  • Ability to engage with stakeholders and external partners
  • Ability to actively participate in a team-based environment and collaboratively work in cross functional teams
  • Ability to quickly develop credibility and begin influencing within an organization
  • Strong business and technical writing skills, presentation skills and attention to detail
  • Prior experience as a manager of others
  • Ability to travel domestically and internationally


Relevant Experience and Preferred Skills:

  • Experience working in an Innovations environment with demonstrated external network
  • Technology scouting
  • Experience with formulating or manufacturing of at least some of the following: excipient formulations, component solubilization, component stabilization, delivery strategies, granulating, emulsions, suspensions, tablet formulation, gum formulations


The Ideal Candidate will possess:

  • Ability to independently manage complex research initiatives
  • Ability to develop and drive key strategies
  • Effective oral and written communication skills
  • Demonstrated interpersonal skills of dependability, credibility, and project execution
  • Effectively communicate with peers and management
  • Ability to drive collaborative efforts cross-functionally

Compensation/Targeted Bonus

  • Competitive Annual Salary
  • Targeted Annual Bonus
  • Relocation assistance available for those who qualify.

Benefit Summary

Our company offers very competitive benefit plans, including:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation. Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Comprehensive health- and welfare-benefits package
  • Eleven paid company holidays annually, plus a generous paid vacation plan based on length of service
  • Company-paid sick and personal days, funeral leave and jury duty leave
  • Confidential personal financial counseling service
  • On-site health clinics and fitness centers
  • A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
  • Health-care advocacy service
  • Volunteer service opportunities
  • Federal credit union membership through Allegacy Federal Credit Union
  • Extensive training opportunities  

Reynolds American Inc. and its affiliated companies is an Equal Opportunity / Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Our organization offers a level of challenge, responsibility and creativity for motivated employees that stands apart from the crowd.

We are also committed to employing a diverse workforce and valuing different perspectives, experiences and talents to maximize the company's potential for successfully achieving its business objectives.


Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at

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