Supply Quality Engineer

BAT is evolving at pace into a global multi-category business on a mission to decrease the health impact of our industry

To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

Serve as a strategic partner to the processing plant, as Quality Engineer in Operations.  Person responsible of ensure the correct follow up on action plans that can ensure the improvement of productions quality, based on the consumer and costumer complaints.  

Coordinate and deliver target KPIS design to ensure the best quality into our products for the US market. Assist with the investigation of any complaint received.  

Your key responsibilities will include:

• Actively create, maintain, and update the KPIs CoCos for global monthly report.
• Weekly follow up on CoCo & CuCos, to ensure RCAs and action plans with the production team.
• Follow up on critical events to ensure, US Compliance documentation.
• Support on non-compliance events that can be related to the Supply Chain & Manufacturing.
• Follow up to the correct product traceability.
• Ensure OpCo's availability of current Product Listing
• Support on audit of regulatory processes such as Document Management, Change Control, Consumer Complaints, CAPA and   Non-Conformance
• Ensure Quality KPIs targets.

What are we looking for?

• Preference experience working on quality background or related field, including knowledge of tobacco manufacturing processes, food, pharma, med device GMP.
• Strong aptitude for information systems or similar critical thinking with high attention to detail
• Ability to troubleshoot problems via testing and data analysis.
• Prioritize and multi-task to meet all reporting deadlines.
• Ability to communicate effectively with all levels across the company.
• Proactive, enthusiastic and willingness to learn and develop and develop understanding of cigarette manufacturing process.
• Attention to detail to ensure accuracy of data integrity.
• Ability to interpret analytical data, formulate conclusions propose action plans.
• Effective communication skills and ability to work cross-functionally and cross-culturally.
• Studies: Bachelor Degree
• Proficient level of MS Office Applications
• Advance English: written and speaking

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.