Manager DBS - JML

Reynolds American is evolving at pace - truly like no other organization.

To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

WE ARE LOOKING FOR A MANAGER DBS - JML

SENIORITY LEVEL: Entry Level

FUNCTION: Digital Business Solutions

LOCATION: Winston Salem, NC

ROLE POSITIONING AND OBJECTIVES

Reports to: Senior Manager DBS – EUS & JML

Core Relationships:

• Business Controls & Processes group
• Internal Audit group
• FDA Validation group
• Various Digital Business Solutions teams and departments as needed
• Global Services Teams

Geographic Scope: Local

Travel Required: Less than 10%.

WHAT YOU WILL BE ACCOUNTABLE FOR

• Responsible for IT Logical Security processes for Joiners, Movers and Leavers (JML), SSO solutions, and SOX Processes related to JML.
• Responsible for IT Service Management areas of Incident and Problem Management and Service Desk processes related to JML.
• Manage vendor performance for effective working partnership that delivers the contracted services within budget and service level agreements.
• Serve as project resource for JML initiatives ensuring delivery of business case objectives.
• Demonstrate IT Project Management discipline, delivering business benefits on time, within scope and within budget.
• Assist in defining project scope and objectives, exploring alternative solutions and technical feasibility, and managing risk conforming to RAI enterprise risk management guidelines.
• Develop and deliver targeted communications that meet project, stakeholder and end user needs.
• Leverage internal and external networks of peers and cross-functional relationships to influence and manage change.

CAN THIS BE YOUR FUTURE ROLE?

• Are you willing to be part of a progressive global digital organization that provides challenges and growth opportunities?

ESSENTIAL EXPERIENCE, SKILLS, AND KNOWLEDGE

• Bachelor’s degree in Computer Science or related field
• Minimum of two to four years of IT experience preferred
• Demonstrated Logical Security expertise delivering business benefits
• Working knowledge of Active Directory, SSO, Application and Logical Security
• Knowledge of ITSM principles, ServiceNow and ITIL basics
• Awareness of established technologies
• Possess sound prioritization skills to manage multiple initiatives
• Ability to share established standards to influence clients, vendors, and co-workers

BENEFICIAL

• Deep understanding and knowledge of logical security application development and maintenance.
• Proficient in Microsoft Active Directory to manage user logical security access.
• Functional work experience within an IT Services organization
• Awareness of Agile Project Management principles
• Vendor Management experience

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

• Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets
• Reynolds American certified as Great Place to Work
• Brands sold in over 200 markets, made in 44 factories in 42 countries
• Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
• Diversity leader in the Financial Times and International Women’s Day Best Practice winner
• Seal Award winner – one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER

Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you. Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.

Collaboration, diversity and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• Company vehicle for eligible employees
• Cell phone allowance for eligible employees
• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Company contributes an additional 3% to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees in the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• Employee assistance program offering 8 free counseling sessions, per each issue, each calendar year for employees and/or their family members
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment coverage of 2x annual base pay ($50,000 minimum) through AD&D insurance
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition reimbursement and student loan support
• Foundation Scholarship Program 
• Confidential personal financial counselling service
• On-site health clinics and fitness centers at corporate, research and manufacturing locations
• A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
• Health-care advocacy service
• Volunteer service opportunities
• Federal credit union membership through Allegacy Federal Credit Union
• Extensive training opportunities
• Paid Leave:
  • Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
  • Vacation (levels Below Senior Director receive 15 pro-rated days during first year of service; Senior Director and Officers receive 25 pro-rated days during first year of service).
  • Holidays (Company recognized and two annual personal holidays to be used at the employee’s discretion)
  • Parental Leave/Reduced Work Schedule
  • Funeral Leave
  • Short-Term Disability Leave
  • Long-Term Disability Leave
  • Jury Duty Leave
  • Military Leave
  • Released Time for Children’s Education
  • Community Outreach Leave
  • Other paid leave benefits, as required by state or local law

Our organization offers a level of challenge, responsibility, and creativity for motivated employees that welcome opportunities for growth. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc.and its affiliated companies is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email atTalentAcquisition@RJRT.com.