Lead Manager Operations - Modern & Oral

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a Lead Manager Operations - Modern & Oral in Tobaccoville, NC

This position is responsible for developing organizational capabilities and execution strategies to support manufacturing and operations over a multi-year horizon ensuring effectiveness and enhancing productivity. The role is accountable for safety, quality and cost associated with finished products and leads a professional staff of managers and engineers along with production associates and oversight of contingent workers.

Your key responsibilities will include:

•    Conducts employee evaluations, performance reviews, training, disciplinary actions, and equitably administers company policies.  Works to develop the talent of employees and to ensure their training and skills are current and in compliance.
•    Interfaces with Manager of Environmental Health and Safety (EHS) to evaluate, manage and execute Operations Wastestreams.
•    Manages administrative staff for Operations.
•    Develops and maintains a strong working relationship with the area's support departments (Quality, HR, Finance, Primary, Safety , Inventory and Planning).
•    Monitors departmental quality, efficiency, waste, labor utilization, equipment utilization, and maintains a safe work environment.
•    Develops and implements plans for growth and improvement.
•    Assists in the development of the production schedule, properly staffs machinery, and drives the execution of changeovers and other critical departmental functions to support the objectives of the production plan.
•    Establish and communicate production priorities.  Execute production plans and internal goals.  Track performance and adjust priorities accordingly.
•    Assists in the performance of monthly work-in-process inventory and maintains daily production and attendance records.  Maintains vacation schedule that fits department’s production needs.
•    Leads change and fosters an environment of continual improvement through the development and implementation of effective ISO and GMP standards and work instructions. Ensures departmental compliance with those standards.
•    Investigates non-conformances. Initiates corrective actions when product/processes are out of compliance.
•    Be aware of the Company environmental, health & safety policies and comply with the objectives as it relates to the role
•    Follow Company Safety Rules
•    Know the potential health & safety risks and environmental impacts of work activities and understand role in mitigating these impacts
•    Understand responsibilities for compliance with regulatory requirements and Company standards
•    Complete EHS-required training and follow operational procedures
•    Immediately report all injuries and illnesses
•    Participate in EHS programs as required by assigned site/role (e.g., Near Miss Reporting, Safety Triggers)

CAN THIS BE YOUR FUTURE ROLE?

•    Do you make decisions on problems and methods, and are able to represent the organization to your operation to successfully achieve business goals
•    Do you proactively lead and develop people to build a continuous improving culture?

What are we looking for? 

•    High School Diploma or equivalent and 6+ years relevant progressive work experience; Or Associate Degree in Logistics, Business or related field and 5+ years relevant progressive work experience; Or Bachelor of Science in Logistics, Business or related field and 3+ years relevant progressive work experience preferred.
•    Excellent written and verbal communication skills
•    Strong computer skills (Including Microsoft Office Suite)
•    Problem solving and decision-making skills
•    Ability to lead and motivate a team
•    Familiar with HACCP, GMP, FDA and ISO regulations
•    Prior experience in tobacco, beverage or food industry preferred
•    Familiar with production order transaction maintenance (SAP). 
•    Excellent interpersonal, oral, and written communication skills with the ability to collaborate with cross-functional teams.

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals. 

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:
•    401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation. 
o    Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent 
o    Company contributes an additional three percent to 401(k) whether employee participates or not
•    Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
•    Health Savings Account start-up contribution for employees who elect the high deductible health plan
•    Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
•    Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
•    Company paid life insurance of 1x annual base pay ($50,000 minimum)
•    Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum) 
•    Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
•    Tuition reimbursement and student loan support
•    Dependent Scholarship Programs 
•    Free confidential personal financial counselling service 
•    On-site health canters and 24/7 fitness centres at certain company locations
•    A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice 
•    Health-care concierge service 
•    Volunteer service opportunities 
•    Extensive training opportunities
•    Company vehicle for eligible employees 
•    Mobile phone allowance for eligible employees 
•    Paid Leave:
o    Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
o    Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)). 
o    Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion) 
o    Paid Parental Leave + temporary reduced work schedule opportunity
o    Funeral Leave
o    Short-Term Disability Leave
o    Long-Term Disability Leave 
o    Jury Duty Leave
o    Military Leave
o    Released Time for Children’s Education
o    Community Outreach Leave
o    Other paid leave benefits, as required by state or local law
•    Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
•    We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at wppgeneral@rjrt.com.