South Korea
Our team put consumers first delivering on our mission to build A Better Tomorrow™. Our integrated teams focus on commercial value, consumer experience, digital growth and business solutions. We revolutionise BAT for the connected consumer, accelerating the astonishing pace at which we’re already innovating through technology, digital solutions, business processes and services delivery.
At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers - It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.
We believe that Leadership shouldn’t be confined to titles. It’s a mindset and through our leading Learning and Development programmes, you’ll continuously develop your skills and experience. With our unwavering support, you’ll work in cross functional teams connecting with industry leaders and expanding your professional network.
Join us at BAT, where purpose meets possibility, and your career story unfolds.
Building a Smokeless World is no small feat—it’s fueled by the collective efforts of talented individuals, each bringing their unique perspective. This is the most innovative chapter in BAT’s history, and you can help shape it.
BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
ROLE SUMMARY
What are the key objectives and expectations from this role?
What is the direct impact of this role on the team or organization?
Reports to | Area Head of Operation IDT |
Number of Direct Reports | - |
Core Relationships | Internal
External
|
Geographic Scope | Focusing in Local Area Factory (possibility to support other area for development) |
Travel Required | As required to support, projects, and stakeholder |
ACCOUNTABILITIES
Act as Product Manager for assigned IDT operations products and applications, translating Manufacturing and Supply Chain priorities into backlog, user stories, acceptance criteria, release plans and measurable business outcomes.
Working together with IDT Support team to define day-to-day operational performance for assigned applications, platforms and digital services to IT support team that supporting incident, support request, continuity and lifecycle activities to minimize business disruption and sustain reliable factory operations. Leading the coordination of request change or anything that requires more deeper analysis from support team.
Partner with Operations stakeholders to identify pain points, define requirements, assess value, document process and system impacts, and convert opportunities into clear business cases, functional specifications and delivery plans.
Evaluate and deliver practical digital use cases across GenAI, agentic AI, Power Platform, MES, SCADA, IoT, automation, shopfloor mobility, reporting and integration to improve productivity, quality, service, compliance and sustainability.
Maintain sufficient understanding of data and analytics capabilities, including operational reporting, KPI design, Power BI, Microsoft Fabric, SQL and equivalent platforms, to advise business stakeholders on realistic opportunities, requirements, solution fit and value potential in partnership with Data & Analytics teams.
Understand and contribute to application infrastructure design, including network architecture, hosting and server technologies, cloud services, integration patterns, resilience, scalability and equivalent platform considerations required to support secure and reliable digital operations.
Lead small to medium initiatives independently and support larger regional team by managing scope, schedule, cost, risks, resources, suppliers, quality, testing, deployment and transition to support.
Embed cybersecurity, privacy, access governance, segregation of duties, audit evidence, SOX/control requirements and technology risk management throughout the product and service lifecycle.
Build trusted relationships with local, regional and global stakeholders, communicate priorities and risks clearly, facilitate decisions, coordinate training and drive sustainable adoption of new digital ways of working.
Define success measures, track benefits, monitor adoption, capture lessons learned and contribute reusable practices across BAT to continuously improve IDT operations capability and business value.
EXPERIENCE, SKILLS, KNOWLEDGE
ESSENTIAL
Experience Required
Technical / Functional / Leadership Skills Required
Education / Qualifications / Certifications Required
What we offer you?
WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
At BAT, our values show us the way to bring our purpose to life. Serving as our compass, they navigate every aspect of our path towards A Better Tomorrow™ defining how we innovate, grow, and achieve success while setting high standards for individual achievement and collective progress. Rooted in integrity and collaboration, they empower us as pioneers of change in a world that never stands still ensuring we shape BAT's legacy with confidence and purpose.
At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers.
We believe that everyone has a place in our organization. Whether you are seeking mentorship, diversifying your experience through international assignments or embracing innovative work methods, we’re here to propel your career aspirations and unleash your full potential.
We believe in you.
Join us at BAT, where purpose meets possibility, and your career story unfolds.
“As a dynamic organisation, BAT’s environment encourages us to challenge the status quo, continue to improve, grow and lead change. In DBS, we are now on an exciting journey to optimisation and automation, and I’m proud to be part of the transformation as we build A Better Tomorrow™”
At our core, we understand your best work happens when you feel fully supported. Our meticulously
designed reward and benefits package are shaped to acknowledge your contributions and to magnify
your impact. As you grow, so do we.
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