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Compliance Analyst - QA

Kuala Lumpur, Malaysia

Contract Type Permanent
Career Level Experienced Professional
Functions Digital Business Solutions
Salary Range Competitive salary
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Why Digital Business Solutions? Overview

Why Digital Business Solutions?

Our team put consumers first delivering on our mission to build A Better Tomorrow™. Our integrated teams focus on commercial value, consumer experience, digital growth and business solutions. We revolutionise BAT for the connected consumer, accelerating the astonishing pace at which we’re already innovating through technology, digital solutions, business processes and services delivery.

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Why BAT?

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers - It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.

We believe that Leadership shouldn’t be confined to titles. It’s a mindset and through our leading Learning and Development programmes, you’ll continuously develop your skills and experience. With our unwavering support, you’ll work in cross functional teams connecting with industry leaders and expanding your professional network.

Join us at BAT, where purpose meets possibility, and your career story unfolds.

A Better Tomorrow

Building a Smokeless World is no small feat—it’s fueled by the collective efforts of talented individuals, each bringing their unique perspective. This is the most innovative chapter in BAT’s history, and you can help shape it.

Strategy and Purpose Brand and Innovation

Compliance Analyst - QA

BAT is evolving at pace - truly like no other organization.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our values every day. Come be a part of this journey!

BAT IS LOOKING FOR COMPLIANCE ANALYST - QA

This person will be responsible for supporting End Markets in upholding BAT’s Standards of Business Conduct by conducting Quality Assurance (QA) Reviews across key Legal Compliance areas. This includes assessing the effectiveness of compliance controls, identifying process gaps, recommending remedial and preventive actions, and supporting continuous improvement initiatives.

The role also involves leveraging data analytics tools such as Power BI, Excel, Power Apps, and Power Automate to streamline QA processes, enhance data visibility, and drive data-led insights and automation opportunities across the compliance ecosystem.

SENIORITY LEVEL: Junior Management Level

FUNCTION:DBS Legal

REPORTS TO: Compliance Specialist- AFC/CRA

SALARY RANGE: Competitive market salary + Bonus scheme + Excellent benefits

LOCATION: Selangor

WHAT YOU WILL BE ACCOUNTABLE FOR

  • Conduct Quality Assurance Reviews across compliance areas, including:
    • Third Party Anti-Financial Crime (TPAFC) risk assessments;
    • Policy Management; and
    • Gifts & Entertainment (G&E) controls.
  • Identify process or control gaps through data-driven analysis and collaborate with 1st and 2nd Line teams to validate findings and define remediation plans.
  • Develop, maintain, and enhance Power BI dashboards and Power Apps to support QA reviews and ongoing compliance monitoring activities.
  • Develop and manage general compliance topic reporting dashboards in Power BI to assist both 2nd Line of Defence (BI&C) and 1st Line of Defence teams with tracking key compliance metrics, performance trends, and issue remediation progress.
  • Support automation and process enhancement initiatives using Power Apps and Power Automate (e.g., workflow automation, form digitisation, and reporting efficiency).
  • Present QA review results and recommendations to Compliance SMEs, 1st Line teams, and BI&C management.
  • Track and monitor the implementation of remediation actions, escalating delays or non-compliance where necessary.
  • Contribute to developing and conducting training sessions or knowledge-sharing sessions on AFC, G&E, and Policy Management processes and systems.
  • Participate in system UATs and tool enhancement reviews (CRA, G&E, Policy Management, or other BI&C-related apps).
  • Collaborate with the BI&C Data & Analytics team (when required) to continuously improve compliance data models, metrics, and automation tools.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

  • Prior experience in conducting compliance, audit, data analysis, or business control reviews in areas such as supplier/customer due diligence, KYS/KYC, AML/CTF, or other regulated environments.
  • Proven experience in data management, analytics, and dashboard reporting (Power BI, Excel, SQL, etc.).
  • Exposure to workflow automation or digital process improvement tools (e.g., Power Apps, Power Automate).
  • Experience engaging with multiple stakeholders across different regions, cultures, and functions.
  • Demonstrated ability to interpret data and translate findings into actionable business recommendations.
  • Strong communication and presentation skills, with an ability to simplify complex information.
  • Technical / Functional / Leadership Skills Required
  • Intermediate to Advanced skills in Power BI (data modelling, DAX, report building, dashboard optimisation).
  • Intermediate to Advanced skills in Excel (Macros, pivot tables, formulas, data modelling, lookups)
  • Hands-on experience with Power Apps and Power Automate for process automation and workflow creation.
  • Strong data interrogation and visualisation skills using SQL, Excel (macros, pivot tables, lookups), and PowerPoint.
  • Analytical mindset with an eye for process efficiency and control improvement.
  • Ability to deliver structured reports, dashboards, and presentations for senior stakeholders.
  • Capability to conduct training or coaching sessions for diverse audiences.
  • Strong organisational and stakeholder management skills.

WE ARE BAT

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner – one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business.

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Values

At BAT, our values show us the way to bring our purpose to life. Serving as our compass, they navigate every aspect of our path towards A Better Tomorrow™ defining how we innovate, grow, and achieve success while setting high standards for individual achievement and collective progress. Rooted in integrity and collaboration, they empower us as pioneers of change in a world that never stands still ensuring we shape BAT's legacy with confidence and purpose.

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  • Truly inclusive
  • Do the right thing
  • Love for our consumer
  • Passion to win
  • Empowered through trust
  • Stronger together
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Take Control of Your Future with BAT

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers.

We believe that everyone has a place in our organisation. Whether you are seeking mentorship, diversifying your experience through international assignments or embracing innovative work methods, we’re here to propel your career aspirations and unleash your full potential.

We believe in you.
Join us at BAT, where purpose meets possibility, and your career story unfolds.

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“As a dynamic organisation, BAT’s environment encourages us to challenge the status quo, continue to improve, grow and lead change. In DBS, we are now on an exciting journey to optimisation and automation, and I’m proud to be part of the transformation as we build A Better Tomorrow™”

Benefits

At our core, we understand your best work happens when you feel fully supported. Our meticulously
designed reward and benefits package are shaped to acknowledge your contributions and to magnify
your impact. As you grow, so do we.

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Social Wellbeing

Wellbeing is better when it’s shared. Benefits that foster a sense of community and connection among employees. The more time we make to give back and share what it means to live well with the communities around us, the closer we’ll be to them. We encourage positive social interactions inside and outside BAT, enhance collaboration, and create a supportive work environment where employees feel valued and connected.

Emotional Wellbeing

Balancing work and life to help you recharge and stay resilient. Benefits and initiatives that are designed to bolster our employees' mental health. At BAT we're fostering a culture of to help our employees to better manage life’s pressures and build resilience, no matter what life throws your way.

Physical Wellbeing

Good health is the cornerstone that allows everything else in our lives to align. Benefits that support our employees' physical health, expand coverage where needed it and promote healthy lifestyles, reducing stress and boosting overall energy and productivity.

Financial Wellbeing

Peace of mind is priceless, but it shouldn’t cost the earth. Benefits and initiatives designed to assist you in achieving financial stability and security, empowering you to make well informed financial decisions, alleviate financial stress, and enhance your short and long-term prospects.

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