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Expression of Interest: Compliance and Engagement Manager - Zone 3

Kuala Lumpur, Malaysia

Contract Type Permanent
Career Level Experienced Professional
Functions Digital Business Solutions
Salary Range Competitive salary
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Why Digital Business Solutions? Overview

Why Digital Business Solutions?

Our team put consumers first delivering on our mission to build A Better Tomorrow™. Our integrated teams focus on commercial value, consumer experience, digital growth and business solutions. We revolutionise BAT for the connected consumer, accelerating the astonishing pace at which we’re already innovating through technology, digital solutions, business processes and services delivery.

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Why BAT?

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers - It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.

We believe that Leadership shouldn’t be confined to titles. It’s a mindset and through our leading Learning and Development programmes, you’ll continuously develop your skills and experience. With our unwavering support, you’ll work in cross functional teams connecting with industry leaders and expanding your professional network.

Join us at BAT, where purpose meets possibility, and your career story unfolds.

A Better Tomorrow

Building a Smokeless World is no small feat—it’s fueled by the collective efforts of talented individuals, each bringing their unique perspective. This is the most innovative chapter in BAT’s history, and you can help shape it.

Strategy and Purpose Brand and Innovation

Expression of Interest: Compliance and Engagement Manager - Zone 3

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

ROLE PROFILE

GRADE: G36

JOB TITLE: Compliance and Engagement Manager – Zone 3

EXTERNAL JOB TITLE: Compliance and Engagement Manager – Zone 3

FUNCTION: Global Business Solutions (GBS)

SUB FUNCTION:  Global Business Solutions – Record to Report

DISCLAIMER: We might not have an open role at this moment, but, because our work environment is very dynamic, we would love to hear from you!  We encourage you to apply and the moment we have a suitable position for your profile, the Recruitment Team will contact you as soon as possible.

ROLE SUMMARY

The Compliance and Engagement Manager in the Record to Report End-to-End team uses his/her extensive leadership and business knowledge to ensure a robust control environment across Finance processes, while engaging with key end markets stakeholders to drive continuous improvement and strategic transformation initiatives.

The incumbent represents the global Finance end-to-end teams in the designated GBS locations as an acknowledged expert in BAT ways of working and controls. He/she will be in touch with global teams, external parties and end markets to maintain or achieve best in class processes.

He/she will also act as the liaison between end markets and global functions/teams to assess and implement new legal, fiscal and regulatory (LFR) business requirements.

Role scope and remit

Reports to

Global Process Lead (R2R)

Size of the team

No direct reports

Core Relationships

End Markets teams – close relationship with local Finance teams to monitor processes operation and facilitate high risk controls approvals.

External parties – regular interaction with external parties involved in the Finance processes operation to ensure adherence to BAT standards and agreed SLAs/KPIs.

Functional End to End teams – works with Process Design and Transformation Experts teams seeking the optimum end-to-end result for BAT on functional and cross functional process improvements.

Relevant Functional Leadership Teams - effective working relationship with Central Finance Teams, DBS Finance, BCT and other leadership teams.

GPO, Regional/Project Governance Boards – when required, participate in global forums as the GBS Zone finance representative to provide business context and end market specific advice to ensure full governance and implementation on R2R model changes.

Geographic Scope 

Zone basis (Zone 3: APMEA)

GOM Processes scope

This role will interact with the following GOM processes: Corporate Finance (Tax & Treasury), Corporate Strategy, Governance, Risk and Compliance, Market to Cash (Order to Cash), Master Data Management, Manage HR, Record to Report and Source to Settle.

ACCOUNTABILITIES

  1. Business and Operational
  • Provide expertise and leadership on Finance processes and controls to drive efficiency, compliance, and performance (SLAs/KPIs), resolving process delays or deviations as needed.
  • Act as the first escalation point for time-zone dependent activities while working closely with End Markets, Global Process Leads, DBS Functional Leads, GPOs, and Regional teams to ensure smooth process and solution integration.
  • Collaborate with peer End Markets Finance Managers and Global Process Experts across GBS End-to-End teams to strengthen alignment and execution.
  • Support Change Management strategies and finance transformation initiatives, including ERP changes, Data Analytics, and Data Science adoption.
  • Provide functional data and insights to Global End-to-End Leads to ensure SLAs/KPIs are in place and support the execution of business plans in line with BAT & GBS strategies.
  1. Transformation
  • Identify and pursue continuous improvement opportunities to enhance efficiency and effectiveness of Finance end-to-end processes, constantly challenging the status quo.
  • Seek new tools, enablers, best practices, and Agile methodologies to accelerate the CI culture within GBS.
  • Embrace change with agility, quickly adapting to new ways of working and identifying opportunities for value creation.
  • Build and present strong business cases that both educate stakeholders and provide clear guidance on how proposed changes deliver business value.
  • Drive effective management of all initiatives’ portfolios, tracking geographic implementation progress and ensuring action plans are in place to mitigate risks.
  1. Leadership and People
  • Exhibit leadership by engaging stakeholders in line with the BAT Value, fostering a positive culture, collaboration, and a winning mentality.
  • Strengthen people leadership through performance appraisals, development plans, and by providing guidance that inspires growth.
  • Drive continuous improvement and a strong customer service culture within the team.
  • Build strong partnerships with customers and internal departments while effectively managing and influencing stakeholders.
  • Promote teamwork by encouraging collaboration and keeping the team focused on common goals.
  1. Relationship
  • Drive strong working relationships with Functional teams, Strategy & Performance Management, Global Process Leads, and other key stakeholders.
  • Ensure effective collaboration within the R2R transformation team to deliver on the Business Excellence agenda.
  • Contribute valuable insights in peer and stakeholder discussions to drive productive decision-making.
  • Communicate effectively across all channels, tailoring messages to different audiences with minimal input.
  • Foster teamwork by initiating cross-functional collaboration, knowledge sharing, and adoption of best practices.

ESSENTIAL EXPERIENCE, SKILLS & KNOWLEDGE

EXPERIENCE

  • Proven expertise in Finance domain in a multinational environment with at least 8 years’ experience in either a Corporate or Commercial Finance role with a leading FMCG/CPG or consultancy specializing in Finance/GBS Finance domain.
  • Strong background in Compliance and Corporate Finance Controlling, with rounded experience across both Operations and Commercial Finance.
  • Functional expertise in General Finance, Accounting, Reporting and Compliance/Controls.
  • Hands-on experience in R2R processes and transformational programs in a global organization.
  • Strong business acumen and relevant working experience in multinational matrix organizations.

SKILLS (Technical / Functional / Leadership)

  • Expert level experience and proven capability to translate business model changes into effective Operating Model.
  • Solution mindset with the ability to think outside the box, demonstrate a positive attitude, and drive for results.
  • Clear thinker with strong capability to develop, communicate, and deliver clear strategy and action plans.
  • Strong stakeholder management and influencing skills towards senior management and at all levels within a global and matrix organisation.
  • Familiarity and hands-on experience with SAP, BPC and Blackline.

EDUCATION

  • Preference will be given to candidates with a degree in Business or Finance, with Accounting qualifications such as ACCA, CIMA, or an MBA considered a plus.
  • Good understanding and relevant practice of continuous improvement methods and Agile methodology.

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.

Apply Now

Values

At BAT, our values show us the way to bring our purpose to life. Serving as our compass, they navigate every aspect of our path towards A Better Tomorrow™ defining how we innovate, grow, and achieve success while setting high standards for individual achievement and collective progress. Rooted in integrity and collaboration, they empower us as pioneers of change in a world that never stands still ensuring we shape BAT's legacy with confidence and purpose.

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  • Truly inclusive
  • Do the right thing
  • Love for our consumer
  • Passion to win
  • Empowered through trust
  • Stronger together
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Take Control of Your Future with BAT

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers.

We believe that everyone has a place in our organisation. Whether you are seeking mentorship, diversifying your experience through international assignments or embracing innovative work methods, we’re here to propel your career aspirations and unleash your full potential.

We believe in you.
Join us at BAT, where purpose meets possibility, and your career story unfolds.

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“As a dynamic organisation, BAT’s environment encourages us to challenge the status quo, continue to improve, grow and lead change. In DBS, we are now on an exciting journey to optimisation and automation, and I’m proud to be part of the transformation as we build A Better Tomorrow™”

Benefits

At our core, we understand your best work happens when you feel fully supported. Our meticulously
designed reward and benefits package are shaped to acknowledge your contributions and to magnify
your impact. As you grow, so do we.

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Social Wellbeing

Wellbeing is better when it’s shared. Benefits that foster a sense of community and connection among employees. The more time we make to give back and share what it means to live well with the communities around us, the closer we’ll be to them. We encourage positive social interactions inside and outside BAT, enhance collaboration, and create a supportive work environment where employees feel valued and connected.

Emotional Wellbeing

Balancing work and life to help you recharge and stay resilient. Benefits and initiatives that are designed to bolster our employees' mental health. At BAT we're fostering a culture of to help our employees to better manage life’s pressures and build resilience, no matter what life throws your way.

Physical Wellbeing

Good health is the cornerstone that allows everything else in our lives to align. Benefits that support our employees' physical health, expand coverage where needed it and promote healthy lifestyles, reducing stress and boosting overall energy and productivity.

Financial Wellbeing

Peace of mind is priceless, but it shouldn’t cost the earth. Benefits and initiatives designed to assist you in achieving financial stability and security, empowering you to make well informed financial decisions, alleviate financial stress, and enhance your short and long-term prospects.

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