Skip to main content
Search
Search Jobs

Two individuals working on laptops at separate round tables near large windows with a view of buildings outside

Sustainability Capability Manager - Social

London, United Kingdom

Contract Type Permanent
Career Level Experienced Professional
Functions Operations
Salary Range Competitive salary
glassdoor logo
tomorrow can't wait logo
Why Operations? Overview

Why Operations?

We intelligently connect our teams globally enabling thinking beyond conventional boundaries. We share knowledge at an unfathomable pace, facilitate cross-functional collaboration and transform processes to create the world’s best operational network. Our work enables our experts to feel in control of their ability to explore New Categories, acquire fresh expertise and accelerate the rate at which they can deliver results.

Top employer 2025 logo

Why BAT?

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers - It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.

We believe that Leadership shouldn’t be confined to titles. It’s a mindset and through our leading Learning and Development programmes, you’ll continuously develop your skills and experience. With our unwavering support, you’ll work in cross functional teams connecting with industry leaders and expanding your professional network.

Join us at BAT, where purpose meets possibility, and your career story unfolds.

A Better Tomorrow

Building a Smokeless World is no small feat—it’s fueled by the collective efforts of talented individuals, each bringing their unique perspective. This is the most innovative chapter in BAT’s history, and you can help shape it.

Strategy and Purpose Brand and Innovation

Sustainability Capability Manager - Social

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. 
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

ROLE PROFILE

JOB TITLE:

Sustainability Capability Manager – Social

EXTERNAL JOB TITLE:

Sustainability Capability Manager – Social

FUNCTION:

Operations

SUB FUNCTION:

Procurement 

CITY & COUNTRY:

London Uk

JOB CODE:

GHOPSGR369302

ROLE TYPE:

Permanent

NO OF AVAILABLE ROLES: 1

ROLE SUMMARY

What are the key objectives and expectations of this role? 

The Global Human Rights Supplier Assurance Manager is responsible to drive BAT’s global social sustainability agenda within Procurement by embedding human rights principles and due diligence into sourcing strategies and supplier engagement. Ensure compliance with social metrics and global regulations, strengthen supplier accountability, and build capability across the procurement function. Through global coordination, governance, and external benchmarking, position BAT as a leader in ethical sourcing and responsible supply chain practices. Key Responsibilities include:

  • Coordinate global social sustainability strategy and due diligence across all procurement categories. 
  • Manage indicators and compliance related to social metrics. 
  • Centralize sustainability workstreams and deliver training to build procurement capability on social standards. 
  • Benchmark external FMCG practices to strengthen BAT’s procurement social strategy.  
  • Lead supplier communication and capability-building initiatives on social requirements. 
  • Driving alignment and compliance to regulation relative to Human Rights
  • Facilitate the Supply Chain Due Diligence governance forum to monitor supplier compliance and performance. 
  • Support integration of sustainability goals into key programs, including social due diligence, responsible minerals sourcing, annual reporting, conflict minerals, modern slavery statements, and global regulations.
  • Build external networks and peer group engagement to share procedures and influence industry standards.

ROLE DUTIES AND ACCOUNTABILITIES

  • Strategy & Integration - Define the sustainability social strategy for procurement and embed standards into category strategies and SRM reporting. Integrate social sustainability elements into global and category-level procurement strategies.
  • Performance Management - Deliver human rights and social due diligence critical metrics in line with global procurement and sustainability targets. Standardize KPIs for social sustainability and monitor compliance across Procurement.
  • Capability Building – Deliver training and build capability within Procurement on social sustainability standards. Plan and implement capability initiatives with suppliers to mitigate social risks and high exposure from suppliers
  • Internal Procurement Capability Building – Define training needs, roadmap and training frameworks for social due diligence for internal procurement teams  
  • Supplier Engagements - Lead collaboration projects with priority suppliers to advance the social sustainability agenda. Support sustainability champions with supplier engagements and resolve escalated supplier challenges.
  • Cross Functional Collaborations – Business partnering with procurement functions and global sustainability center of excellence teams, corporate sustainability, legal, Product, R&D to advance the social sustainability agenda and contribute to reporting and assurance processes.
  • Continuous Improvement - Perform peer and industry benchmarking for human rights and social standards practices for continuous improvement.
  • Communication – Communicate sustainability priorities, progress, and achievements effectively to collaborators and leadership. 
  • Digital Transformation – Formulate social digital transformation specification requirements and ensure alignment with Digital lead for planning, execution and implementation.
  • Risk & Governance – Performs control self- health checks, manage risk registers, control navigator (self-health, audits for human rights and social due diligence for compliance. Additionally, ensure that business and suppliers are ready for regulations. Embed social due diligence and human rights standards in procurement sourcing process (negotiations and supplier selection process) and procurement operating model

EXPERIENCE, SKILLS, KNOWLEDGE

ESSENTIAL

Experience Required

  • Minimum 5+ years of experience in Procurement, Sustainability, or Operations within a global organization. 
  • Strong understanding of ESG principles, procurement processes, and sustainability reporting frameworks
  • Sound knowledge of corporate regulations and legislation to ensure the creation of effective group contracts
  • Detailed knowledge of Sustainability FMCG market, supplier capabilities and competitor activity, and expected trends at a geographic / global level
  • Strong background in supplier relationship management, including managing critical suppliers.
  • Demonstrated ability to manage complex, high-risk transformation projects and change management programs.
  • Demonstrated ability to influence senior leadership collaborators 
  • Proven successful cross functional collaborations 

Technical / Functional / Leadership Skills Required

  • Knowledge of sustainability principles, governance frameworks, and reporting standards.  Deep understanding of global operations and supply chain networks, supply capabilities and trends 
  • Experienced in supplier, customer, and collaborator communication at senior levels.
  • Experience in managing high risk and critical change management projects. 
  • Experience in managing risk registers, control navigators, and audits.
  • Demonstrates agility, adaptability, and resilience in dynamic environments. 
  • Ability to develop and maintain effective partnerships working across geographic boundaries and functions
  • Strong interpersonal and communication skills

Education / Qualifications / Certifications Required

Relevant Business/ Sustainability/ Supply Chain /Engineering qualification  Sustainability relevant qualifications

BENEFICIAL

  • Advanced understanding of financial evaluation and interpretation of supplier records and their key cost and business drivers.
  • Advanced knowledge of corporate regulations and legislation to ensure the creation of effective supply contracts.
  • Supplier relationship Management experience 

What we offer you?

  • We offer a market leading annual performance bonus (subject to eligibility)
  • Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives.
  • Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
  • You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills.
  • We prioritise continuous improvement within a transformative environment, preparing for ongoing changes.

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.


We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.

Apply Now

Values

At BAT, our values show us the way to bring our purpose to life. Serving as our compass, they navigate every aspect of our path towards A Better Tomorrow™ defining how we innovate, grow, and achieve success while setting high standards for individual achievement and collective progress. Rooted in integrity and collaboration, they empower us as pioneers of change in a world that never stands still ensuring we shape BAT's legacy with confidence and purpose.

Colorful circular design with the text 'WE ARE REYNOLDS' in the center
  • Truly inclusive
  • Do the right thing
  • Love for our consumer
  • Passion to win
  • Empowered through trust
  • Stronger together
Section 15 Placeholder Image

Take Control of Your Future with BAT

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers.

We believe that everyone has a place in our organisation. Whether you are seeking mentorship, diversifying your experience through international assignments or embracing innovative work methods, we’re here to propel your career aspirations and unleash your full potential.

We believe in you.
Join us at BAT, where purpose meets possibility, and your career story unfolds.

Employee Image

“One of my job responsibilities is leading initiatives that develop new capabilities for our operations team. In our Nairobi factory, we’re devoted to closing gaps and reducing losses that might happen in manufacturing processes and improving operational results.”

Benefits

At our core, we understand your best work happens when you feel fully supported. Our meticulously
designed reward and benefits package are shaped to acknowledge your contributions and to magnify
your impact. As you grow, so do we.

This section contain controls for the upcoming carousel.

Social Wellbeing

Wellbeing is better when it’s shared. Benefits that foster a sense of community and connection among employees. The more time we make to give back and share what it means to live well with the communities around us, the closer we’ll be to them. We encourage positive social interactions inside and outside BAT, enhance collaboration, and create a supportive work environment where employees feel valued and connected.

Emotional Wellbeing

Balancing work and life to help you recharge and stay resilient. Benefits and initiatives that are designed to bolster our employees' mental health. At BAT we're fostering a culture of to help our employees to better manage life’s pressures and build resilience, no matter what life throws your way.

Physical Wellbeing

Good health is the cornerstone that allows everything else in our lives to align. Benefits that support our employees' physical health, expand coverage where needed it and promote healthy lifestyles, reducing stress and boosting overall energy and productivity.

Financial Wellbeing

Peace of mind is priceless, but it shouldn’t cost the earth. Benefits and initiatives designed to assist you in achieving financial stability and security, empowering you to make well informed financial decisions, alleviate financial stress, and enhance your short and long-term prospects.

Personalised Jobs

You haven't viewed any jobs yet

You haven't saved any jobs yet.

Related Content

Talent Community

Let's Stay in Touch

Make sure you see job opportunities when they become available. Just leave a few details below to stay up to date with jobs that suit you and your skills.

Interested InSearch by category, location or a combination of the two. Select the desired result and click "add". You can add as many search terms as desired.