Senior PDM Manager - BAU & System Specialist

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. 
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

What are the key objectives and expectations from this role?  

To provide business as usual direction for Teamcenter users and PDM team members. Leading initiatives and encouraging strong collaborative relationships with key internal collaborators.

To assist the development of Teamcenter and its user base with regards to the continuous improvement programs, liaising / handling the super user community, building on the system roadmap, connecting existing systems, and replacing legacy ones.

Driving the transformation of data within Teamcenter using TcRA, ensuring structured and significant data management. Supporting and developing intuitive dashboards and reports that deliver targeted, real-time insights to end users on key data metrics.

Facilitating seamless PLM link-up to enable end-to-end visibility and traceability across systems.

A key objective is to ensure that critical indicators are consistently met to maintain high Teamcenter usage. This includes effective triage of project and user requests, embedding standard methodologies across the user base, delivering targeted training on new features, and ensuring day-to-day administration is well-organised and completed promptly. 

What is the direct impact of this role on the team or organisation?

To provide an outstanding BAU management of the Teamcenter system, driving improvements through collaborations with the Teamcenter community, and supporting key aspects of the system.

Your key responsibilities will include:

• Support and drive user adoption through training, documentation and customer engagement.
• Organise and lead frequent audits to ensure the Teamcenter userbase is accurate.
• Engage with internal collaborators to support and encourage guidelines and identify suitable and realistic enhancements.
• Understand Teamcenter architecture to be able to make minor alterations such as basic style sheets changes.
• Support and drive the use of Teamcenter Reporting Analytics (TcRA) and lead the development of reports for internal collaborators. 
• Provide level 1 support to users-reviewing repeat issues with colleagues to minimise/resolve them in the future
• Manage system access, projects, permissions and licence allocation effectively.
• Work closely with wider PDM team to ensure joined up thinking and development of the systems.

What are we looking for?

• Proven experience (ideally certified / qualified) in data model (BMide), Rich Client for Admin, TCRA & System Admin as a minimum, plus ability to demonstrate or describe its usage and application.
• Recent experience in BAU Management of a large software system, located in multiple sites / countries. Demonstrate the process in driving improvements and enhancements, working with the user base, and the day-to-day system running and reporting.
• Practical knowledge of the user and projects setup within Teamcenter, and how this relates to the Teamcenter ACL tree, alongside the ability to develop and lead users, groups & projects when needed.
• Shows evidence of an understanding of how Teamcenter works, how to request, document and perform system changes, and working with external partners and to drive forward system development
• To bring together key business teams, DBS & PDM CoE, plus external partners (Siemens, Emixa, ITC) in driving the system performance, usage and adoption forward.
• In depth understanding of TCRA, Teamcenter Reporting, and applying the knowledge and the understanding of the BAT business functions, to deliver and maintain a world class dashboard & reporting tool, that links to the BAT PLM process, as well as relevant, qualified Teamcenter experience in Rich Client, BMide & Data Model and System administration

• Bachelor’s Degree or Masters in Relevant Subject, as well as Siemens Certified Engineer for Teamcenter (must be current), covering Version 24.XX or later.
• Teamcenter experience and training record for TCRA & Product Configurator, Teamcenter experience and training record for Rich Client and BMide, as well asADO user qualification

Beneficial

• System experience in a recent AWC version of Teamcenter, v14 or later.
• Project management experience
• Change Management experience & awareness

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives.
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes.

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.

We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.