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Compliance Analyst - Quality Assurance

Subang Jaya, Malaysia

Contract Type Permanent
Career Level Experienced Professional
Functions Digital Business Solutions
Salary Range Competitive salary
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Why Digital Business Solutions? Overview

Why Digital Business Solutions?

Our team put consumers first delivering on our mission to build A Better Tomorrow™. Our integrated teams focus on commercial value, consumer experience, digital growth and business solutions. We revolutionise BAT for the connected consumer, accelerating the astonishing pace at which we’re already innovating through technology, digital solutions, business processes and services delivery.

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Why BAT?

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers - It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.

We believe that Leadership shouldn’t be confined to titles. It’s a mindset and through our leading Learning and Development programmes, you’ll continuously develop your skills and experience. With our unwavering support, you’ll work in cross functional teams connecting with industry leaders and expanding your professional network.

Join us at BAT, where purpose meets possibility, and your career story unfolds.

A Better Tomorrow

Building a Smokeless World is no small feat—it’s fueled by the collective efforts of talented individuals, each bringing their unique perspective. This is the most innovative chapter in BAT’s history, and you can help shape it.

Strategy and Purpose Brand and Innovation

Compliance Analyst - Quality Assurance

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

ROLE SUMMARY

What are the key objectives and expectations from this role?  

The Compliance Analyst – Quality Assurance role involves assuring compliance by carrying out QA reviews within key Legal Compliance areas. This includes assessing the construction and operational efficiency of controls, detecting gaps, and helping with remediation and ongoing progress.

The position demands hands-on background in compliance, audit, risk, or assurance, paired with intermediate proficiency in Power BI and Excel to examine data, develop dashboards, and contribute to evidence-based QA conclusions. Data analytics tools function as resources to improve assurance coverage and insight, not as goals in themselves.

This role is not a data science or pure analytics position. Strong compliance judgment and assurance approach are essential. The role holder is encouraged to:

  • Form independent assurance opinions
  • Clearly articulate risk impact and control weaknesses
  • Influence collaborators through fact-based insights
  • What is the direct impact of this role on the team or organization?

Within the 2nd Line of Defence, the position delivers independent assurance and challenge on how efficiently Legal Compliance controls are managed by the 1st Line of Defence, focusing primarily on:

  • Anti-Financial Crime (AFC / TPAFC)
  • Gifts and Hospitality (G&H)
  • Policy Management

By combining QA expertise with practical data analytics, the role improves transparency, consistency, and oversight, enabling informed decision-making and reinforcing BAT’s Standards of Business Conduct.

ACCOUNTABILITIES

Compliance Quality Assurance (Core Focus)

  • Perform Quality Assurance assessments across Legal Compliance areas, including:
    • Third Party Anti-Financial Crime (TPAFC) risk assessments
    • Policy Management controls
    • Gifts & Entertainment (G&E) processes
  • Assess control build and operational efficiency, identifying weaknesses, gaps, and inconsistencies.
  • Apply professional judgment to distinguish between control failures, process issues, and execution gaps.
  • Work with 1st and 2nd Line teams (SME’s) to validate findings, agree remediation actions, and define preventive measures.
  • Track remediation actions to closure and bring up delays or non-compliance where required.

Data Reporting (Enabler)

  • Build, maintain, and improve Power BI dashboards to support QA reviews, issue tracking, and compliance monitoring.
  • Use Excel (intermediate level) to analyze datasets, perform reconciliations, trend analysis, and QA sampling.
  • Translate data outputs into clear, practical QA insights and recommendations for collaborators.
  • Support compliance-wide reporting to track important data, trends, and remediation progress.

Process Improvement & Stakeholder Engagement

  • Present QA results, insights, and recommendations to Compliance SMEs in 2nd LoD team, 1st Line teams, and BI&C (Compliance senior management).
  • Contribute to training or knowledge-sharing sessions related to AFC, G&E, and Policy Management.
  • Participate in system UATs and improvement reviews.
  • Support automation or workflow improvements (e.g. Power Automate, Power Apps) where appropriate, in collaboration with relevant teams.

EXPERIENCE, SKILLS, KNOWLEDGE

ESSENTIAL

Experience Required

  • Minimum 3–5 years’ practical experience in compliance, audit, risk, or assurance roles, including direct participation in control reviews, QA, internal audit, or monitoring activities.
  • Experience working in regulated or controlled environments (e.g. AFC/AML, third-party risk, KYC/KYS, policy compliance).
  • Practical experience using Power BI to build and maintain dashboards (intermediate level).
  • Solid practical experience with Excel for analysis and assurance activities (pivot tables, lookups, reconciliations; macros are a plus).
  • Experience interpreting data to support assurance conclusions and control assessments.
  • Proven ability to engage with multiple collaborators across functions and regions.
  • Clear written and verbal communication skills, with the ability to simplify complex findings..

Technical / Functional / Leadership Skills Required

  • Intermediate Power BI skills (data modeling, report and dashboard creation).
  • Intermediate Excel skills for analysis and QA support.
  • Strong analytical approach with attention to detail and control efficiency.
  • Ability to produce structured QA reports and presentations for senior collaborators.
  • Good organizational, documentation, and follow-up skills.

BENEFICIAL

Education / Qualifications / Certifications Required

  • Bachelor’s degree in one of the following or a closely related discipline:
    • Accounting
    • Finance
    • Law
    • Business Administration
    • Risk Management
    • Economics
    • Information Systems / Management Information System

Certifications or coursework in any of the following areas would be well regarded :

  • Compliance, Audit, or Risk Management
  • Data Analytics or Business Intelligence (Power BI, SQL, etc.)
  • Process Automation (Microsoft Power Platform, etc.)

What we offer you?

  • We offer a market leading annual performance bonus (subject to eligibility)
  • Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
  • Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
  • You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
  • We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.

Apply Now

Values

At BAT, our values show us the way to bring our purpose to life. Serving as our compass, they navigate every aspect of our path towards A Better Tomorrow™ defining how we innovate, grow, and achieve success while setting high standards for individual achievement and collective progress. Rooted in integrity and collaboration, they empower us as pioneers of change in a world that never stands still ensuring we shape BAT's legacy with confidence and purpose.

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  • Truly inclusive
  • Do the right thing
  • Love for our consumer
  • Passion to win
  • Empowered through trust
  • Stronger together
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Take Control of Your Future with BAT

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers.

We believe that everyone has a place in our organisation. Whether you are seeking mentorship, diversifying your experience through international assignments or embracing innovative work methods, we’re here to propel your career aspirations and unleash your full potential.

We believe in you.
Join us at BAT, where purpose meets possibility, and your career story unfolds.

Employee Image

“As a dynamic organisation, BAT’s environment encourages us to challenge the status quo, continue to improve, grow and lead change. In DBS, we are now on an exciting journey to optimisation and automation, and I’m proud to be part of the transformation as we build A Better Tomorrow™”

Benefits

At our core, we understand your best work happens when you feel fully supported. Our meticulously
designed reward and benefits package are shaped to acknowledge your contributions and to magnify
your impact. As you grow, so do we.

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Social Wellbeing

Wellbeing is better when it’s shared. Benefits that foster a sense of community and connection among employees. The more time we make to give back and share what it means to live well with the communities around us, the closer we’ll be to them. We encourage positive social interactions inside and outside BAT, enhance collaboration, and create a supportive work environment where employees feel valued and connected.

Emotional Wellbeing

Balancing work and life to help you recharge and stay resilient. Benefits and initiatives that are designed to bolster our employees' mental health. At BAT we're fostering a culture of to help our employees to better manage life’s pressures and build resilience, no matter what life throws your way.

Physical Wellbeing

Good health is the cornerstone that allows everything else in our lives to align. Benefits that support our employees' physical health, expand coverage where needed it and promote healthy lifestyles, reducing stress and boosting overall energy and productivity.

Financial Wellbeing

Peace of mind is priceless, but it shouldn’t cost the earth. Benefits and initiatives designed to assist you in achieving financial stability and security, empowering you to make well informed financial decisions, alleviate financial stress, and enhance your short and long-term prospects.

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