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Maintenance Technician II

Winston-Salem, North Carolina

Career Level Non-management
Functions Operations
Salary Range Competitive salary
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Manufacturing Careers at Reynolds

The organization includes three manufacturing facilities in Winston-Salem, North Carolina, Tobaccoville, North Carolina, and Clarksville, Tennessee, producing traditional combustible tobacco products, as well as new category alternatives. It takes innovative thinking and the latest technology to deliver the best results for our consumers and our business in our transformative journey of Building A Better Tomorrow™.

Maintenance Technician II

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Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a Maintenance Technician II in Winston-Salem, North Carolina.

Your key responsibilities will include:

  • Install, test, calibrate, repair, and maintain electrical/electronic control systems for high-speed manufacturing equipment
  • Troubleshoot and perform corrective/preventive maintenance on process control systems and equipment failures
  • Support and maintain PLC systems (e.g., Allen-Bradley, Siemens) and industrial communication networks (Profibus, ControlNet, Ethernet)
  • Diagnose and repair motor drive systems, including variable frequency and DC drives
  • Install and maintain advanced systems such as robotics and high-speed camera-based quality control equipment
  • Interpret and work from engineering schematics, diagrams, and vendor documentation
  • Use diagnostic tools (e.g., oscilloscopes, VOM) to analyze and resolve complex electrical issues
  • Contribute to productivity and technology improvement projects while ensuring equipment reliability and performance

What are we looking for?

  • Associate degree in Electronics, Mechatronics, Instrumentation, or related field (or military equivalent)
  • 3+ years of experience in electronics within high-speed manufacturing or process control environments
  • Strong troubleshooting skills with the ability to repair complex electronic circuits
  • Solid understanding of electronic components, systems, and industrial automation
  • Ability to read and interpret technical drawings, schematics, and engineering documentation
  • Proficiency with electronic diagnostic tools and basic Microsoft Office applications
  • Strong analytical, problem-solving, and decision-making capabilities
  • Good communication skills and ability to collaborate effectively with peers and management

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
    • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent.
    • Company contributes an additional three percent to 401(k) whether employee participates or not.
  • Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
  • Health Savings Account start-up contribution for employees who elect the high-deductible health plan.
  • Flexible spending accounts for both Health Care and Dependent Care allowing employees to use pre-tax dollars to pay for qualified expenses during the calendar year.
  • Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents.
  • Company paid life insurance of 1x annual base pay ($50,000 minimum)
  • Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
  • Voluntary insurance offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance.
  • Tuition reimbursement and student loan support
  • Dependent Scholarship Programs
  • Free confidential personal financial counselling service
  • On-site health centers and 24/7 fitness centers at certain company locations
  • A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice.
  • Health-care concierge service
  • Volunteer service opportunities.
  • Extensive training opportunities
  • Company vehicle for eligible employees
  • Mobile phone allowance for eligible employees
  • Paid Leave:
    • Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
    • Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
    • Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
    • Paid Parental Leave + temporary reduced work schedule opportunity.
    • Funeral Leave
    • Short-Term Disability Leave
    • Long-Term Disability Leave
    • Jury Duty Leave
    • Military Leave
    • Released Time for Children’s Education
    • Community Outreach Leave
    • Other paid leave benefits, as required by state or local law.
  • Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
  • You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
  • We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to employing a workforce that values different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email atwppgeneral@RJRT.com

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Apply Now

Our Values

At Reynolds, our values show us the way to bring our purpose to life. Serving as our compass, they navigate every aspect of our path towards A Better Tomorrow™ defining how we innovate, grow, and achieve success while setting high standards for individual achievement and collective progress. Rooted in integrity and collaboration, they empower us as pioneers of change in a world that never stands still ensuring we shape Reynolds' legacy with confidence and purpose.

Colorful circular design with the text 'WE ARE REYNOLDS' in the center
  • Truly inclusive
  • Do the right thing
  • Love for our consumer
  • Passion to win
  • Empowered through trust
  • Stronger together

Why Reynolds?

In the U.S., where innovation and resilience drive our workforce, Tomorrow Can’t Wait  at Reynolds reinforces our commitment to empowering employees to grow, thrive, and make an impact. It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.

Where You Work Matters - Gold Employer

Care

We genuinely care. We want our people to succeed. From tailored benefits to flexible working, we look after our people across the world. Creating an environment where everyone can be their unique selves, value different perspectives and celebrate success together. Because when people feel they truly belong, amazing happens.

Growth

We embrace growth. Empowering our people with resources to learn and develop. As a truly global business, the scale and scope of opportunity is boundless. Giving them the platform to grasp opportunities to succeed in BAT and their careers. Enabling them to maximize their potential working alongside the brightest minds, collaborating across continents. The potential for success is as limitless as your ambition.

Transformation

We're on a journey to alter the course of the industry and build a smokeless world. With substantial investments every year to drive innovation, to reduce harm and increase sustainability. Moving us closer to our goal. To get there, we need go-getters, problem-solvers, change-drivers. No matter your role, your work will fuel our progress. Seizing every opportunity, you'll push yourself to make positive changes that will impact the world for generations to come.

Person wearing a blue shirt with the 'BAT' logo, standing in an industrial setting with machinery in the background

Take Control of Your
Future with Reynolds

At Reynolds, we’re committed to more than just jobs, we’re dedicated to purposeful careers.

We believe that everyone has a place in our organization.
Whether you are seeking mentorship, diversifying your experience through international assignments or embracing innovative work methods, we’re here to propel your career aspirations and unleash your full potential.

We believe in you.
Join us at Reynolds, where purpose meets possibility, and your career story unfolds.

“In my role as the Senior Shift Lead, where I’ve had the privilege of working on several key projects and mentoring the development of supervisors. Reynolds provides excellent opportunities for those who aspire to learn, take on new challenges, and grow their careers. I’m grateful for the opportunities I’ve had to grow with Reynolds.”

Colby Mabe, Senior Shift Lead,
Reynolds Operations Center
Person wearing a dark blue suit on a neutral background

Benefits

At our core, we understand your best work happens when you feel fully supported. Our meticulously
designed reward and benefits package are shaped to acknowledge your contributions and to magnify
your impact. As you grow, so do we.

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Social Wellbeing

Wellbeing is better when it’s shared. Benefits that foster a sense of community and connection among employees. The more time we make to give back and share what it means to live well with the communities around us, the closer we’ll be to them. We encourage positive social interactions inside and outside BAT, enhance collaboration, and create a supportive work environment where employees feel valued and connected.

Emotional Wellbeing

Balancing work and life to help you recharge and stay resilient. Benefits and initiatives that are designed to bolster our employees' mental health. At BAT we're fostering a culture of to help our employees to better manage life’s pressures and build resilience, no matter what life throws your way.

Physical Wellbeing

Good health is the cornerstone that allows everything else in our lives to align. Benefits that support our employees' physical health, expand coverage where needed it and promote healthy lifestyles, reducing stress and boosting overall energy and productivity.

Financial Wellbeing

Peace of mind is priceless, but it shouldn’t cost the earth. Benefits and initiatives designed to assist you in achieving financial stability and security, empowering you to make well informed financial decisions, alleviate financial stress, and enhance your short and long-term prospects.

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